Transaction Services Group Manager
5 days ago
The Transaction Svs Group Manager is a senior management level position responsible for managing multiple teams, accomplishing results through the management of teams in an effort to provide superior customer experience. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes. The job involves budgeting, planning, oversee the end results for critical projects and implementation of the functional strategy. **Responsibilities**: - Evaluate, Design & Oversee operational strategies to have efficient processes & improve the customer experience and reduce losses for the organization - Review processes, procedures, strategy changes, and capacity plans to ensure productivity, inventory control, and turnaround time are according to Service Level Agreements (SLAs) - Oversee all policies and procedures are in place to ensure operations is run within the highest quality standards, Fraud and Regulatory Risks are minimized, and customers have a positive experience - Implement and manage a successful risk/control environment, ensuring integrity of process, operations and end results - Act as an advisor and coach to new or junior level staff on procedures and work processes across multiple departments. - Develop proposals for all initiatives and communicate opportunities and progress against the proposal in a concise and timely manner to senior leadership. - Support Front to Back reconciliation, operational risk identification and target zero operational losses or near miss events - Lead change-the-bank projects, resolve escalated complex issues and balance potentially conflicting needs - Negotiate internally and communicate analysis/ report to senior management along with recommendation for next course of action - Participate in improvement projects with internal and external stakeholders - Partner with senior line directors to identify opportunities and communicate conclusions and analysis back to senior management **Qualifications**: - 10+ years of relevant experience - Internal and External Stakeholder management - Experience in management position related to Operations or banking function - Experience in Finance or Banking - Consistently demonstrates clear and concise written and verbal communication **Education**: - Bachelor’s degree/University degree or equivalent experience - Master’s degree preferred - **Job Family Group**: Customer Service - **Job Family**: Service - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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Singapore Transaction Network Services Full time $120,000 - $180,000 per yearAn extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellenceOverviewThis is an exciting opportunity to work for a rapidly growing company serving the world's premier financial institutions, including investment banks, hedge funds, brokers, financial...
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Singapore DBS Bank Full timeOverview VP/AVP, Implementation Manager, Global Transaction Services (GTS), Institutional Banking Group Global Transaction Services (GTS) is a product division within DBS’ Institutional Banking Group (IBG). GTS focuses on Cash Management (including collections, payments, liquidity management and transactional FX solutions), Documentary and Open
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Singapore DBS Bank Full timeAVP/VP, Sales Manager, Global Transaction Services (GTS), Institutional Banking Group Join to apply for the AVP/VP, Sales Manager, Global Transaction Services (GTS), Institutional Banking Group role at DBS
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Singapore DBS Bank Full timeSVP/VP, Sales Manager, Global Transaction Services (GTS), Institutional Banking Group Join to apply for the SVP/VP, Sales Manager, Global Transaction Services (GTS), Institutional Banking Group role at DBS
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Singapore DBS Bank Limited Full timeBusiness Function Global Transaction Services is a product group within DBS' Institutional Banking Group focused on the management and sale of Cash Management (including transactional FX payments), Documentary and Open
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Group Finance Manager
2 weeks ago
Singapore BreadTalk Group Pte Ltd Full timeJob Description: Oversees the end-to-end operational of Accounts Receivable (AR) and Accounts Payable (AP) to ensure accurate, timely and compliant transaction processing. Manage statutory reporting requirements, including quarterly GST filings and preparation for ACAP reviews, ensuring full adherence to regulatory standards. Ensure proper accounting and...
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Singapore DBS Bank Limited Full timeBusiness Function Global Transaction Services (GTS) is a product division within DBS' Institutional Banking Group (IBG). GTS is focused on the development and deployment of Cash Management (including collections, payments, liquidity management and transactional FX solutions), Documentary and Open
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Finance Manager, Group Controllership
2 weeks ago
Singapore Singtel Group Full timeNCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce...
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Group Technical Accounting Manager
5 days ago
Singapore Singtel Group Full timeSelect how often (in days) to receive an alert: NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our...
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Group Service Delivery Manager
1 week ago
Singapore Detmold Group Full timeOverview Are you a strategic IT leader ready to make a global impact? We’re seeking a Group Service Delivery Manager to oversee the delivery of IT services across our international operations, ensuring alignment with business goals and exceptional customer experience. Though based in Australia , this is a truly global role — you’ll lead service...
