Transaction Services Group Manager

1 week ago

Singapore Citi Full time

The Transaction Svs Group Manager is a senior management level position responsible for managing multiple teams, accomplishing results through the management of teams in an effort to provide superior customer experience. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes. The job involves budgeting, planning, oversee the end results for critical projects and implementation of the functional strategy. **Responsibilities**: - Evaluate, Design & Oversee operational strategies to have efficient processes & improve the customer experience and reduce losses for the organization - Review processes, procedures, strategy changes, and capacity plans to ensure productivity, inventory control, and turnaround time are according to Service Level Agreements (SLAs) - Oversee all policies and procedures are in place to ensure operations is run within the highest quality standards, Fraud and Regulatory Risks are minimized, and customers have a positive experience - Implement and manage a successful risk/control environment, ensuring integrity of process, operations and end results - Act as an advisor and coach to new or junior level staff on procedures and work processes across multiple departments. - Develop proposals for all initiatives and communicate opportunities and progress against the proposal in a concise and timely manner to senior leadership. - Support Front to Back reconciliation, operational risk identification and target zero operational losses or near miss events - Lead change-the-bank projects, resolve escalated complex issues and balance potentially conflicting needs - Negotiate internally and communicate analysis/ report to senior management along with recommendation for next course of action - Participate in improvement projects with internal and external stakeholders - Partner with senior line directors to identify opportunities and communicate conclusions and analysis back to senior management **Qualifications**: - 10+ years of relevant experience - Internal and External Stakeholder management - Experience in management position related to Operations or banking function - Experience in Finance or Banking - Consistently demonstrates clear and concise written and verbal communication **Education**: - Bachelor’s degree/University degree or equivalent experience - Master’s degree preferred - **Job Family Group**: Customer Service - **Job Family**: Service - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

  • Transaction Manager

    7 days ago

    Singapore HSBC Full time

    We are currently seeking a high calibre professional to join our team as a Vice President. In this role you will: Impact on the Business Work as part of a team dedicated to the review and negotiation of documentation related to Bond transactions covering Conventional Debt, Medium Term Note Programmes, Structured Finance and others, Loan Facility transactions...

  • Transaction Service Representative

    5 days ago

    Singapore Citi Full time

    The Transaction Svs Rep 4 is an entry level position responsible for providing analytic and administrative support to the team, in coordination with the Transaction Capture team. The overall objective of this role is to support cheque clearing process for all business group. **Responsibilities**: - Provide support for Treasury and Trade services, Lockbox,...

  • Avp, Client Manager, Global Transaction Services

    7 days ago

    Singapore DBS Bank Full time

    Business FunctionGlobal Transaction Services (GTS) is a product group focused on the management and sale of Cash Management, Trade Finance, and Securities & Fiduciary products and services to corporate and institutional clients.The position is to serve as a focal point of contact for the Bank’s top-tier IBG clients on transaction banking matters. This...

  • Implementation Manager, Group Transaction Banking

    7 days ago

    Singapore OCBC Bank Full time

    **WHO WE ARE**: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey...

  • Senior Manager/director

    3 days ago

    Singapore Tandem Search Full time

    **Overview**: A leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services. With more than 5,500 professionals based globally, the firm excels in problem solving and value creation. Drawing on a strong operational heritage and hands-on-approach, their...

  • Officer, Transaction Banking Ops, Group Technology

    6 days ago

    Singapore UOB Full time

    Description Officer, Transaction Banking Ops, Group Technology & Ops Join to apply for the Officer, Transaction Banking Ops, Group Technology & Ops role at UOB 1 day ago Be among the first 25 applicants Join to apply for the Officer, Transaction Banking Ops, Group Technology & Ops role at UOB About UOB United Overseas

  • Officer, Transaction Banking Ops, Group Technology

    6 days ago

    Singapore UOB Full time

    Officer, Transaction Banking Ops, Group Technology & Ops Join to apply for the Officer, Transaction Banking Ops, Group Technology & Ops role at UOB 1 day ago Be among the first 25 applicants Join to apply for the Officer, Transaction Banking Ops, Group Technology & Ops role at UOB About UOB United Overseas

  • Senior Manager, Group Tax

    1 week ago

    Singapore Kuok Group Singapore Full time

    Senior Manager, Group Tax – Kuok Group Singapore We are currently looking for a qualified and experienced tax professional to join our team as a Senior Manager, Group Tax. This role will play a pivotal role in shaping our tax strategy for a diverse range of businesses. Key Responsibilities Opportunity to play a pivotal role in shaping our tax strategy for...

  • Transaction Management

    2 weeks ago

    Singapore CBRE Full time $120,000 - $250,000 per year

    Transaction Management - Senior Manager/Associate DirectorJob ID243024Posted14-Oct-2025Role typeFull-timeAreas of InterestTransaction ManagementLocation(s)Singapore - SingaporeABOUT THE ROLEWe are looking for highly motivated individuals to join our Transaction Management team. This individual will provides ongoing management of real estate transaction...

  • Manager, Transactions Management

    1 week ago

    Singapore JLL Full time

    JLL supports the Whole You, personally and professionally. About JLL **We’re JLL. JLL (NYSE**: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and...