Implementation Program Manager

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Jeppesen is seeking a highly motivated customer-facing **Implementation Program** Manager** **(non-management position)** reporting to the regional Manager of Crew Implementation in the **Singapore** location.

**Position Responsibilities**:

- Oversees program or multiple projects’ on-time delivery, profitability, and client value. Ensures project teams are executing as planned by monitoring high-level progress and major deliveries. Determines options and appropriate actions to ensure project performance.
- Develops and maintains constructive and cooperative interpersonal working relationships with clients on management and executive level, and interacts as the primary customer contact on frequent basis. Leads and participates in internal and external steering committees.
- Facilitates communication of project/program health and status with project teams, stakeholders, and sponsors, and reports to or consults with senior and executive level management (internal and external).
- Serves as representative and external spokesperson for the company on highly significant matters relating to contractual obligations, programs, capabilities, and long-range goals and objectives.
- Prepares and participates in risk, issue and opportunity identification and mitigation and escalates to program leadership when assistance is required to remove road blocks.
- Provides motivation, leadership and mentors project team members. Provides feedback and performance assessments to appropriate senior management in a timely manner, and addresses and helps resolve conflict among program/project teams or team members.
- Demonstrates a commitment to personal learning and development. Seeking feedback and proactively improving skills and knowledge.
- Demonstrates strong analytical skills, including the ability to collect, organize, synthesize, and analyze data to develop conclusions and recommendations.
- First escalation point for the project manager. Acts as speaking partner and provides advice to the project manager.
- Recognized as an expert within the company and consultant to management.

**Basic Qualifications (Required Skills/Experience)**:

- Minimum of 10 years of experience leading projects or programs
- Minimum of 7 years of experience in complex software project/program management, implementation, configuration, and delivery.
- Minimum of 7 years working with external clients.
- Strong business acumen and relationship skills needed to build partnerships with customers, stakeholders, and peers.
- Excellent external and internal communication skills (e.g., writing, presentation)
- Ability to travel 20% of the time

**Preferred Qualifications (Desired Skills/Experience)**:

- Bachelor's degree or higher in Computer Science/Information Technology, Engineering, Administration, Science & Technology or equivalent
- PMI Agile Certified Practitioner (PMI-ACP), Certified ScrumMaster (CSM), or equivalent preferred
- Experience in the Aviation Industry, Airline Operations or Jeppesen Solutions (especially in Crew & Operations Management solutions), is highly beneficial.
- Minimum of 15 or more years' of related work experience or an equivalent combination of education and experience.

**Other job-related information**:
This requisition is an international, locally hired person.

Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.

Applications for this position will be accepted until **Sept. 09, 2025**

**Relocation**

Relocation assistance is not a negotiable benefit for this position.

**Visa Sponsorship**

Employer willing to sponsor applicants for employment visa status.

**Shift**

Not a Shift Worker (Singapore)

**Equal Opportunity Employer**:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.