Intern - Inside Sales & Renewal Sales Operations

Company Description
**Our Mission**

At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

**Job Description**:
**Your Career**

Our global internship program trains the next-generation of cybersecurity talent across a range of specializations, from threat intelligence to information security, engineering, marketing and operations. Interns and recent graduates can learn about the network security industry from leading thinkers, grow their professional networks, and be part of a career-defining experience.

As an Inside Sales & Renewal Sales Ops intern, you will have the opportunity to work with Business Development teams and Renewal teams across Asia Pacific countries where you are central to facilitating our teams to retain and grow our customer base.

Our Summer Internship Program from May-August or June-September provides you:

- 1:1 mentorship
- Fun and engaging events that inspire your intellectual curiosity
- The opportunity to expand your knowledge and work on challenging projects
- Connections to other recent grads, and employees across the company as well as our leaders

You can start as a **Part-Time Intern** during the academic year and become a **Full-Time Intern** for holidays period. That will allow you to extend and enrich your internship experience.

**Your Impact**
- Understand product offerings, subscriptions, renewal licensing models, contract renewal lifecycle
- Shadow Inside Sales and Renewals Sales teams
- Provide operational support by
- Ensuring quotes for maintenance and subscription renewals were provided by Renewals team 90-120 days prior to contract expiration date
- Assisting in validating accuracy of supporting data and resolve discrepancies
- Provide reporting support by
- Maintaining thorough and accurate installed customer base and service contract information
- Working with existing renewals database and collaborate with Sales Ops to improve process & systems
- Working in partnership with Inside Sales team on sales campaigns
- Collaborate with Renewals Sales, Channel Partners & Sales teams to understand any special customer issues and situations
- Develop information and process repository for stakeholders

**Qualifications**:
**Your Experience**
- Have an interest working in sales operations or sales environment
- Interested/willing to learn about cybersecurity
- Proven ability to learn new technology quickly, adapt to changing needs
- Possess strong analytical diagnostic skills
- Strong written and verbal communication
- Enthusiastic, driven and confident: the ability to clearly and persuasively articulate the company’s mission, product and business opportunity
- To apply, you must be pursuing a 4-year Undergraduate Degree with a GPA of 3.0 or above, a 2-year Master's Degree or a Doctorate degree and returning to school in the fall

You must have the authorization to work in Singapore. Please note that we will not sponsor applicants for work visas for this position

Additional Information
**The Team**

Our sales operation team members support our sales account managers and systems engineers to assist in large organization’s migrations to more cybersecurity. Sales operations work behind the scenes to make sure that our sales relationships run smoothly, enabling and empowering the teams across the world.

You support the channel sales team and partners/distributors through program development, program/legal compliance, and systems and tools by providing research, reports, and support systems and processes. It’s a true partnership, one built on building the best cybersecurity solutions and providing amazing partner experience with Palo Alto Networks by enabling our partners in the use and sales of our products.

**Our Commitment**

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

Palo Alto Networks is evolving and changing the nature of work to m