Customer Service Executive
2 weeks ago
**Main Responsibilities**:
- Maintain customer service standards and procedures to ensure consistency and quality in customer interactions.
- Ensure prompt and efficient resolution of customers' problems or issues.
- Respond to customers' inquiries and take necessary actions to address their needs. Handle customer feedback and complaints effectively and efficiently.
- Compile customer feedback and suggestions to improve and develop service standards.
**Requirements**:
- Minimum GCE O Level or equivalent.
- At least 1 year of customer service experience
- Able to do rotating shift work
- Good communication and interpersonal skills to interact effectively with customers and colleagues.
**Interested applicants, please write in through Jobsbank with detailed resume in MS Words format.**
**EA License Number:17C8690**
**Please Provide**:
**1) Availability**
**2) Current/ Expected salary**
**3) Reasons for leaving previous employments
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