Sales Development Program Manager, Chrome Os

2 weeks ago

Singapore Google Full time

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications:

- Bachelor's degree or equivalent practical experience
- 5 years of experience in sales or support operations

Preferred qualifications:

- Experience managing extended workforce sales development, vendor operations, or support operations in inbound and outbound calling/chat operations
- Experience with Customer Relationship Management (CRM), including experience with Salesforce
- Ability to translate analysis and insights into actionable business plans
- Excellent analytical skills
- Excellent problem-solving, presentation, and project management skills

**About the job**:
In this role, you will help grow and scale the business and manage the full lifecycle of relationships with our vendors, including business development ramp and on-going performance management, that drive qualified opportunities for the regional business and channel teams. You will partner with regional marketing, business, and scaled acquisition leads across regions to drive global standard best practices.

Google’s Global Partnerships team powers extraordinary user experiences through partnerships that solve users’ needs, advance our partners’ goals, and further Google’s mission. Our team provides meaningful solutions — from helping publishers and developers grow their businesses through monetization solutions, to helping our long-term partners anticipate and navigate change in a way that delivers economic and reputational value. We build and distribute products through partnerships across a multitude of product areas, including Ads, Search & Assistant, Geo, Platforms & Ecosystems, Devices & Services, Health, Retail, Payments, Next Billion Users, and more. We collaborate across Google, ensuring a coordinated approach when engaging with our most complex and strategic partners.

**Responsibilities**:

- Manage the day-to-day interactions with our APAC vendor and drive key engagements in areas such as staffing, onboarding, management of Statements of Work, performance management of business development representatives, and regular business reviews.
- Be responsible for driving marketing lead performance across various inbound and outbound channels.
- Ensure procedural excellence by developing documentation and reinforcing standards with vendor leadership.
- Build productive relationships with internal Marketing leaders to provide insights and ensure a feedback loop.
- Meet or exceed key performance indicators for conversion, opportunities, pipeline, and service-level agreements, while ensuring vendor representatives have the product and tool knowledge to be successful.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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