Tech Support/admin

15 hours ago

Downtown Core, Singapore Avatar Techno Service Full time

Tech Support / AdminJob Responsibilities:Enterprise Platforms Division, User Service Centre Sitting within Information Technology Department, the Tech Support/ Admin will be part of the team responsible fordriving the transformation initiatives in MAS’ end user computing environment, covering service, performance, quality and budget forecasting Service Desk & Operations Support.You will play a key role as a service desk manager to drive service, performance and quality management in the end user environment necessary to support the organisation’s digital transformation. In this role, you are expected to:Service Desk Management:

- Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
- Maintain high performance levels for service-related processes and implement improvement activities wherevernecessary
- Take ownership of critical incidents, coordinating with resolution parties and establishing effective communicationbetween stakeholders for post event reviews
- Ensure that system procedures and methodologies are in place to support outstanding service delivery. Develop a deep understanding of projects to gain insights into scope of service delivery
- Take accountability for service delivery performance, meeting customer expectations, and driving future demands
- Analyse third-party and internal processes, and create strategies for service delivery optimisationPerformance and Quality Management:

- Recommend methods of improvements and manage the implementation of service delivery upgrades in a timely manner
- Provide accurate and regular report to management on performance of the service delivery
- Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
- Collaborate with various technical teams to set standards for software, hardware, and securityStock and Inventory Management
- Design and implement an inventory tracking system to accurately monitor stock levels
- Source suppliers and fostering good relationships with them
- Prepare reports and advising management on strategies to reduce cost and improve procedures
- Maintain an accurate inventory database that includes detailed information on available stock
- Purchase new stock and negotiating favourable contracts with suppliers
- Work closely with Service Desk and Imaging teams to organise the efficient flow of inventory
- Lead the annual stock taking and asset verification exerciseBudget, Procurement and Forecasting
- Manage and execute the procurement of ICT systems, goods and services in a timely manner
- Effectively engage and manage the project stakeholders to complete the procurement of goods and services on time
- Understand the government procurement policy, ICT management policy, quality management policy and securityguidelines to ensure the procurement deliverables are designed to comply with these policies and guidelines
- Monitor spending patterns and implementing measures to promote adherence to budgetsWhat we are looking for
- Proficiency in leading both physical and virtual teams
- Experience with dealing with third party provided services
- Exceptional customer-facing skills

**Job Types**: Full-time, Contract

**Salary**: $4,000.00 - $6,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

  • Tech Lead

    15 hours ago

    Downtown Core, Singapore HeLa Labs Pte Ltd Full time

    **Role: Tech Lead** **About the Role** We are seeking a highly motivated **Tech Lead** to drive technology evaluation, prototyping, and implementation of cutting-edge solutions in areas such as **Generative AI, blockchain, and other emerging technologies**. This role requires a blend of hands-on technical expertise, project leadership, and client-facing...

  • Clinic Admin Executive

    2 weeks ago

    Downtown Core, Singapore Medinex Limited Full time

    We are hiring a pro-active, tech-savvy **Clinic Admin Executive** with strong experience in **e-insurance claims, e-filing, and Plato clinic system**. You’ll manage patient services and administrative tasks independently in a specialist clinic setting. **Key Responsibilities**: - Manage patient registrations, appointment scheduling, and front-desk...

  • Tech Partnerships Intern

    2 weeks ago

    Downtown Core, Singapore Open Government Products Full time

    **Who we are?**: Projects we have worked on include: **Covid-19 Vaccination National Appointment System** - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems. **Data.gov.sg****: - An open repository of all the Singapore...

  • Principal Analyst, Apac Channels

    4 days ago

    Downtown Core, Singapore Informa Tech Full time

    **Company Description** Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business,...

  • Receptionist and Admin Specialist

    1 week ago

    Downtown Core, Singapore Cytiva Full time

    **Bring more to life.** Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you...

  • Receptionist/admin Assistant

    4 days ago

    Downtown Core, Singapore Exponent Global Consulting Pte Ltd Full time

    The employer is the Singapore regional HQ of a diversified Asian conglomerate with interests in energy, infrastructure and commodities trading business. With a multibillion-dollar sales turnover, and a highly-skilled multi-ethnic team spread across several countries, the Group is expanding its presence globally in commodity trading business, especially coal,...

  • Admin and HR Manager

    15 hours ago

    Downtown Core, Singapore The BrandLaureate International Full time

    **Role Description** We are looking for an Admin and HR Manager at The BrandLaureate International, in Singapore. The Admin and HR Manager will be responsible for overseeing daily administrative tasks, sales support and human resource (HR) matters. An understanding of branding and award business, independent go-getter mentality is preferred. **Skills and...

  • Marketing Admin Assistant

    2 weeks ago

    Downtown Core, Singapore CARRAGEEN ARTISTRY PTE. LTD. Full time

    **Join Our Team: Marketing Admin Assistant** Step into the world of beauty and wellness with Carragheen, a pioneer in holistic beauty since 1999. As Southeast Asia's leader in eyelash extensions and creators of premium LashMagic products, we’ve expanded our expertise with a training academy and as exclusive distributors of the world-renowned...

  • Desktop/network/euc IT Field Onsite Support

    2 weeks ago

    Downtown Core, Singapore EIL Global Full time

    We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Onsite Days: 2 full days - Every week wednesday and thursday Timing: 9 am -6...

  • Office Admin

    4 days ago

    Downtown Core, Singapore Precursor Group Full time

    Considering on how to further enhance your personal brand as an professional? Be part of a culture that provides you an endless opportunity to thrive. Widely recognised as a Leader of Transformation in the accounting industry, Precursor is one of the top 30 accounting firms in Singapore offering audit, tax, accounting and advisory services to over 600 local...