International Sales Administrator
2 weeks ago
**Summary**
Performs the import and export administration and distribution activities for his/her area to ensure customer satisfaction in line with the procedures, the guidelines, KPI, import/export regulations and in close collaboration with the other departments.
**Responsibilities**
- Performs, for ASPAC countries, the subsidiary’s E&S orders and manages the delivery and invoicing (instruments, spare parts) in compliance with the applicable procedures and regulations
- Performs, for distributors in ASPAC countries, the export sales admin activities: pricing/quotation, orders, delivery, invoicing for instruments and spare parts
- Manages letter of credit for some ASPAC counties with coordination with different internal and external parties
- Performs, for ASPAC countries, the export distribution activities after the creation or update of the delivery in SAP
- Manages stock adjustment in SAP, and all the tasks related to MES in SAP
- Manages (recording, follow-up and closing) the logistics complaints of our export customers in collaboration with different interlocutors (Warehouse, Transport and Customs, Finance, Quality )
- Interface with service providers to manage daily order preparation and execution
- Manages all the offline communication with service providers to provide updates to subs/distributors regarding of order/shipment status
- Update/Track overall sales admin KPIs and service providers KPIs
- Contributes to the continuous improvement of the activity being proactive to ensure a high level of customer satisfaction and cost optimization
- . Other tasks as defined in related company procedure, or assigned by the direct supervisor
**Requirements**:
- Bachelor’s Degree / Business school (Major in Supply Chain-Logistics ; International Trade if applicable)
- Working experience : at least 3 years of experience in a similar activity
- Ability to work in cross cultural environment
- Time and priorities management
- Business/client oriented
- Very good knowledge of ERP/SAP
- Ability to work in an international environment
- Adaptability/Flexibility
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