Bioprocess Single Use Upstream Product Specialist

**Be part of something altogether life-changing**:
Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity - so you can grow your career and expand your skills in the long term.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

**What you'll do**
- Responsible to provide pre
- Improve customer satisfaction and retention through troubleshooting and continuing education and optimization of customer processes.
- Maintain effective communication within commercial team and customers & gather information on the customers' needs and relay that information to the sales force to identify present and future customer needs.
- Use market data and product knowledge to assist sales teams in developing sales, marketing, and customer account sales strategies.
- Provide competitive product insight and provide regular feedback on customer satisfaction and needs to internal stakeholders.
- Champion Practical Process Improvement (PPI) initiatives and Design in activities.
- Serve as a technical expert for cell culture and microbial processes and Cytiva single-use bench
- and large-scale bioreactor systems internally and for biopharmaceutical/biotechnology customers.
- Know how on the operations of a Biopharmaceutical industry with hands on experience with Upstream unit operations.
- Understanding on process flow for various types of Applications such as mAbs, Vaccines, Cell and Gene therapy etc.
- Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to Cytiva HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int'l Law is broken.
- Knowledge and understanding of all Environmental Health and Safety Policies (including but not limited to Cytiva EHS Policies, Cytiva Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int'l Law is broken.
- Complete all planned Quality & Compliance training within the defined deadlines. Identify and report any quality or compliance concerns and take immediate corrective action as required.
- Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

**Who you are**:

- Minimum postgraduate degree (MSc or PhD) in a relevant science/engineering with 5+ years of experience of scientific laboratory experience in cell culture, process development work for upstream cell culture processes from shake flask to pilot scale.
- Good understanding or experience in diverse workflows such as Monoclonal Antibody, vaccine, Viral vector for development, production and process control.
- Experience in tech transfer or scale-up of upstream process.
- Strong, working knowledge of Upstream and Perfusion unit operations.
- Experience in biologics, cell therapy or gene therapy processes.
- Ability to work in a team and leadership qualities with proven experience, and success working cross functionally with various teams are desirable.
- Good customer service experience is desirable.
- Understanding of cGMP, validation and regulated environments for bioprocessing.
- Strong analytical, interpersonal and communication skills. Strong presentation skills (public speaking and lecture experience desired)
- Proficient in English verbal and written communication.
- Independent self-starter who can work to achieve or exceed defined goals.
- Experience with the Cytiva UNICORN, Wonderware, Emerson DeltaV, or other control systems desirable.