Technical Facilitator, Rnd Discovery

**Company Description**

Shopify is Canada’s largest technology company, and among the fastest growing companies in the world. Our platform is powered by an Engineering team made up of almost 2,000 software developers across the globe. As we grow, we are committed to building a thriving, inclusive craft community that enables our engineers at all job levels to do their best work and contribute to our mission.

Shopify is now permanently remote and working towards a future that is digital by design. Learn more about what this can mean for you.

The RnD Discovery team accelerates time to impact for new hires in R&D through a world-class onboarding experience focused on teaching product knowledge and discipline-specific technical depth.

We are looking for someone to join us as a Technical Facilitator. In this role, you will be responsible for delivering high quality instructor-led technical learning experiences that create real impact for learners. You’ll do this through planning, teaching, and assessing learning online to new hires in data, development, user experience, and product. You’ll also be responsible for supporting and coaching new hires 1:1 as they learn the foundations of their role and start having an impact at Shopify.

Please note this role will be fully remote. You can be based in Singapore, Australia, New Zealand, Japan, China or India. Singapore is preferable due to the timezones you will be working across in the region.

If you are passionate about great teaching and learning for technical audiences, let’s talk We would love for you to join us to push boundaries as we define the future of technical onboarding at one of the world’s fastest growing tech companies.

**Responsibilities**:

- Deliver best practice technical training online for adult learning in a corporate setting.
- Provide both synchronous instruction and asynchronous support to learners in groups of all sizes and 1:1 as needed to support program success.
- Participate in peer observation and pairing with other facilitators to support continuous improvement and professional growth.
- Contribute to the ongoing maintenance and iterative improvement of our existing courses and workshops as well as the design of new instructor-led offerings as needed.

**Qualifications**
- Experience as a mid level developer with Ruby on Rails strongly preferred.
- Familiarity with best practices for facilitation including planning, delivery, and assessment of instructor-led and blended learning
- Experience and comfort in working cross-functionally to deliver great learning experiences, partnering with different teams and individual contributors within a large corporate setting to get things done.
- The ability to use both synchronous and asynchronous tools to create a strong and supportive learning community
- The ability to thrive in an environment where experimentation is encouraged, and the confidence to execute on and champion those experiments.

**Bonus Experience**:

- Experience as a trainer or facilitator in a corporate or adult learning setting, with demonstrated ability to deliver top-notch instructor-led experiences that engage participants and move the needle on learning growth.
- Subject-matter expertise in data science, product management or user experience design.
- Exceptional written and spoken communication skills with experience creating inclusive culture and supporting diverse learners.

**Additional Information**

**Video Submission**:
- At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying._