Senior Consultant
1 week ago
**Job Responsibilities
- Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool.
- Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented.
- Ensure all incidents and problems are proactively managed - Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management.
- Collaborate with the development team in identifying resolutions and transitioning of releases into production environment.
- Participate in BCM activities or infrastructure related upgrade.
- Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed.
**Job Requirements**
- Individual must have working experience in ETL, Data warehouse and various business intelligence tools on Unix/Windows platforms.
- Mandatory Technical skills: Informatica (Infra and data workflow tracing), BI Tools such as QLK, SAS, Power BI, Oracle, Unix/Linux, AS400, Control-M, Shell scripting
- Knowledge of ITIL of similar framework.
- Experiences in Teradata, Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark.
- Excellent communication, interpersonal and analytical skills
- Excellent knowledge of banking business data across various sectors.
- Excellent & proven Incident/Problem Management and organization skills necessary.
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