Sr. Program Manager

5 hours ago

Singapore Amazon Web Services Singapore Full time

6+ years of relevant work experience in program and project management
- Bachelor’s Degree
- Independently driven, resourceful, and able to deliver results with mínimal direction.
- Exceptional written, verbal, and interpersonal communication skills
- Experience managing relationships with senior stakeholders, and experience working on, and delivering projects in the face of ambiguity.
- Experience using data and metrics to drive improvements
- Proven success managing time and juggling multiple projects in a high growth environment where priorities shift fast
- Demonstrated ability to work in a diverse team and a highly ambiguous environment

Job summary

Amazon Web Services (AWS) is a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of enterprise, government and start-up business and organizations globally.

The AWS Marketing Response Center (MRC) team is seeking an exceptionally bright, creative, multitasking and self-motivated individual to join the team. MRC is an important customer engagement arm in the Marketing organization and we are running a strategic project which leverages artificial intelligence and machine learning (AI/ML) services to transform the traditional customer engagement landscape into a personalized experience that makes it easy to onboard prospects and customers onto the AWS Cloud. We are seeking a talented, self-directed Sr. Program Manager to join our team.

Key job responsibilities
- Work closely with Product, Ops, Enablement Manager, and Regional Leaders to deliver business results and continuously improve the operational efficiencies
- Establish goals, plans and related metrics, manage initiatives and track progress to drive business impact and improvements and operational efficiency gains
- Lead the business review. Prepare docs identifying findings and provide recommended remediation strategies and solutions and communicate key performance indicators to stakeholders/Sr. leaders
- Manage cross functional projects, dependencies and bottlenecks.
- Experience with marketing technology products a plus
- Experience in B2B, high-tech products/services preferred
- Confident, self-motivated individual with strong, demonstrable bias for action.
- Post-graduate education / Masters level qualification (MBA from top tier school is a plus)
- Ability to handle confidential information with discretion, and deal with professionals inside and outside the company.

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