
Duty Manager
22 hours ago
**DUTIES & RESPONSIBILITIES
- Provide leadership presence in absence of Senior Management on Weekends, Public Holidays & Major Events.
- Engage & support front-line staff and supervisors, providing recognition and appreciating their work.
- Managing escalated service-related incidents.
- Supervise and guide the Service Operations team in terms of daily operations and administrative duties.
- Ensure established operations and guest service standards are followed.
- Manage and work closely with outsourced Security vendor.
- Handle guests’ feedbacks and determine appropriate actions to ensure it meets or exceed guests’ expectations.
- Conduct daily briefings and write incident reports with after action reviews.
- Enforce a safe and secure work culture.
- Implement and monitor daily work schedules for the Service Operations team.
- Assist with any additional duties or projects as required.
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Sales Manager
7 days ago
Singapore Lotte Duty Free Full timeLocation BAPL Duty Free Posted on: 09 September 2025ABOUT LOTTE DUTY FREE Lotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of...
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AESOP Counter Manager
3 days ago
Singapore Lotte Duty Free Full timeABOUT LOTTE DUTTE FREE Lotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches,...
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Duty Manager
3 days ago
Singapore HOI HUP NOVENA PTE. LTD. Full time**Job Description & Requirements**: With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by...
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Duty Manager
1 week ago
Singapore HOI HUP NOVENA PTE. LTD. Full timeJOB SUMMARY Duties and Responsibilities • The Duty Manager is the representative of Senior Management• The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching...
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Duty Manager
2 weeks ago
Singapore HOI HUP NOVENA PTE. LTD. Full time $104,000 - $130,878 per yearJOB SUMMARYDuties and ResponsibilitiesThe Duty Manager is the representative of Senior ManagementThe Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest...
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Duty Manager
1 week ago
Singapore SENTOSA BEACH RESORT PTE LTD Full timeShangri-La's Rasa Sentosa, Singapore We are looking for a Duty Manager to join our team!As a Duty Manager , we rely on you to: Ensure smooth operation daily Enhance overall guest experience during their stay Supervise and direct the Front Office team Ensure all colleagues are kept up to date with hotel products and services Monitor all arrivals and...
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Duty Manager
22 hours ago
Singapore GRAND IMPERIAL HOTEL PTE. LIMITED Full timeA Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing? A Duty Manager, you will works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the...
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Duty Manager
3 days ago
Singapore NAUMI HOTELS SG PTE. LTD. Full time**JOB SUMMARY** Reporting to the Front Office Manager (FOM) / Assistant Front Office (AFOM), Duty Manager will be responsible for delivering a seamless and memorable stay experience for our guests. Duty Manager is also expected to guide and coach the Guest Service Executive (GSE) to perform effectively. **ESSENTIAL DUTIES AND RESPONSIBILITIES **include the...
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Duty Manager
3 days ago
Singapore TRADERS HOTEL MANAGEMENT PTE. LTD. Full time**We are looking for a Duty Manager to join our team! **As a Duty Manager, we rely on you to**: - Upkeep and general standard of the department under the guidance of the Front Office Manager - Ensure smooth operation on a daily basis - Review feedbacks, guest comments, and other information pertaining to front office - Track guest satisfication levels and...
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Duty Manager
23 hours ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25151762 **Job Category**Rooms & Guest Services Operations **Location**Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore, 238865 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **JOB SUMMARY** The Duty Manager is responsible for driving the hotel’s...