Duty Manager
7 days ago
Job Description: Provide support to the Lounge Manager with operational tasks and responsibilities Responsible for managing the front of house operations to ensure we are providing the high-quality service to our customers. Supervision and support of all lounge areas as required Lead by example to provide efficient, friendly & professional food & beverage service to all guests by ensuring a high level of customer service. Assist in assigning duties and ensure that suitable staff levels are maintained. Assist in daily team briefings when needed. Apply knowledge and empowerment to resolve all lounge issues. Complete incident and injury reports on site. Assist in handling different guest challenges and situations and be part of the first response emergency team. Assisting with training/onboarding of new team members. Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations, in accordance with the Lounges and Qantas Food Safety Plan. Show efficiency in constantly striving to provide total customer satisfaction. Job Requirement: Minimum 2-3 years of related experience as Senior Lounge Host and (or) Assistant Duty Manager; or Restaurant / Outlet Manager in a similar set-up and capacity Strong communication and problem solving skills Ability to manage team members in a calm and respectful manner Strong interpersonal skill especially in handling customer feedback Work Location: Changi Airport Interested and qualifies candidates are to submit their application with a detailed resume. #J-18808-Ljbffr
-
Duty Manager
5 hours ago
Singapore THE SINGAPORE RESORT & SPA Full timeSofitel and its Ambassadors The Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel's luxury, offer clients a highly personalised service. By transforming every detail...
-
Duty Manager
5 hours ago
Singapore HOI HUP NOVENA PTE. LTD. Full timeJOB SUMMARY Duties and Responsibilities • The Duty Manager is the representative of Senior Management• The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the...
-
Duty Manager
2 weeks ago
Singapore Marriott International Full timeJOB SUMMARY **Responsibilities**: - The Duty Manager is the representative of Senior Management. - The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest...
-
Duty Manager
4 days ago
Singapore HOTEL CHANCELLOR @ ORCHARD PTE. LTD. Full time**DUTIES & RESPONSIBILITIES** - Provide leadership presence in absence of Senior Management on Weekends, Public Holidays & Major Events. - Engage & support front-line staff and supervisors, providing recognition and appreciating their work. - Managing escalated service-related incidents. - Supervise and guide the Service Operations team in terms of daily...
-
Duty Manager
4 days ago
Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full timeDuty Manager, Guest Service The Duty Manager works under the supervision of the Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager often meets or liaises with other executives or managers of...
-
Duty Manager
4 days ago
Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full timeThe Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager often meets or liaises with other executives or managers of the various...
-
Duty Manager
4 days ago
Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full timeThe Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager often meets or liaises with other executives or managers of the various...
-
Duty Manager
2 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full time**Shangri-La’s Rasa Sentosa, Singapore** We are looking for a **Duty Manager **to join our team! As a **Duty Manager **, we rely on you to: - Ensure smooth operation on a daily basis - Enhance overall guest experience during their stay - Supervise and direct the Front Office team - Ensure all colleagues are kept up-to-date with hotel products and...
-
Duty Manager
6 days ago
Singapore SATS Full timeJob Title: Duty Manager - Job Location: Marina Bay Cruise Centre SGP **About Us**: SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and...
-
Duty Manager
4 days ago
Singapore LVND HOTELS PTE. LTD. Full time*** **Job Title - Duty Manager **Ibis styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and ambitious. Industry experience preferred but not essential.** **Responsibilities**: The Duty Manager manages the daily operations of the front office to ensure the efficient functioning of the team in...
