Itero Training Specialist

6 days ago


Downtown Core, Singapore AlignTech Full time

**Join a team that is changing millions of lives.** Transforming smiles, changing lives. At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. Ready to join us? **About this opportunity** The iTero Training Specialist, Clinical Program (APAC) is passionate about clinical leadership, organizational efficiency, and continuous improvement. **In this role, you will** - Act as an APAC clinical expert & advisor: Develop a robust internal stakeholder training and assessment program for product knowledge and operation to drive commercial excellence. - Maintain working knowledge of systems, procedures, and technical skills via self-directed learning and proactiveness apart from effective involvement in training and development. - Train & grow the distributor’s knowledge of the product to drive the respective commercial channel. - Conduct product demonstrations, trainings, and ad-hoc sales support when required. - Play an important role in rolling out new innovations as the APAC clinical advisor in terms of equipping internal team with relevant clinical knowledge and engaging influential KOLs for amplifying the messaging and/or executing launch activities. - Champion the right documentation and processes to capture data in the system and effective data tracking/analysis to drive effective education initiatives. - Drive in-depth clinical and/or technical discussions with an aim to propose total solutions for corresponding situation/requirements. - Develop clinical content/assets in relevant formats and make sure the assets are updated in timely fashion to maintain relevance to the market and/or customers and KOLs. - Participate in trade exhibitions, official functions, congresses, and seminars. - Work closely with the commercial team to execute commercial education events/activities to meet the business needs and target goals. - Build relationships with both external and internal clients to capitalize business opportunities. - Work closely with trainers to identify key opinion leaders across APAC and work with the Territory Manager to ensure the development of strong business relationships. - Build, engage and manage KOL accounts to achieve growth and acceptance. - Uphold the high performance, grooming, and behavioral standards expected for client-facing interaction. - Ensure all procedural needs and documents are timely submitted via systems to stay compliant. - Comply with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources. - Participate in proactive team efforts to achieve departmental and company goals. - Provide support to audit processes and quality management system as required. - Perform other duties as assigned. **In this role, you’ll need ** - A bachelor’ or master’s qualifications in dentistry, science, or related disciplines. - Minimum 6 years’ experience as a pre-sales/sales/service representative within the medical device industry and key accounts management. - Working knowledge of digital scanners in various dental procedures, dental clinic settings, key Dental procedures, market trends analysis, and potential growth capitalization. - Highly motivated & self-starter in the system who constantly reflects on outcomes to drive excellence through programs. - Ability to travel within short notice, and flexibility to work on weekends and after hours if required. - High proficiency in both verbal and written English. Fluency in additional languages is highly preferred. - Experience in planning and organizing events both virtual and physical will be advantageous/preferred. - Strong interpersonal, problem-solving, organizational, and prioritization skills. - Ability to pay attention to details and work with mínimal supervision; Self-motivated and willing to learn, results-oriented, dependable, creative & positive. - Digitally savvy, able to draw insights from data to generate actionable agenda. **Sound like a good fit?** Great Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network. **About Align** Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines th


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