Business Operations Manager Graduate

Global Operations
Business Operations Manager Graduate (GBS-SMB) - 2026 Start (BS/MS)

**Location**:
Singapore
Employment Type:
Regular
Job Code:
A227604C

**Responsibilities**:
About Our Team
TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
The APAC Business Operations Team aims to establish and maintain project management standards, processes, and best practices, ensuring that key strategic projects for APAC SMB are executed efficiently. The team works in close collaboration with Sales Leaders, Monetization Strategy, Product and Marketing teams together to tackle underlying issues of the business. We are building a team of self-starters, motivated individuals who thrive in a fast-paced environment.
About The Role
We are looking for talented individuals to join our Business Operations Team, which is a unit that supports APAC Sales Teams. You will be a crucial member of a growing team that will partner with Sales Leaders and Sales Reps. You can look forward to managing the administrative aspects of business operations workflows, while building up your program manager capability with a goal to lead projects in 1-2 years time. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at TikTok.

**Responsibilities**:
Business strategies
- Contribute and implement the overall APAC SMB business operation strategies, tactics and processes in order to support APAC SMB leaders across SEA, AUNZ, Japan and Korea through prioritization and course of action.
- Partner cross functionally and drive the design of key strategic projects for APAC SMB team, including project plans, roadmaps, resources and timelines aligned with organizational goals and priorities across multiple markets or business segments.

Business operation
- Partner and collaborate with the ShopAds Product team and SEA TikTok Shop country teams to drive synergy across 6 SEA markets and provide support for overall go-to-market ShopAds product strategy.
- Continuously monitor project progress, identify potential risks and issues, and implement proactive mitigation strategies to ensure successful project delivery within defined constraints.
- Establish and maintain project governance frameworks, processes, and best practices to ensure consistency, transparency, and adherence to standards across the organization.

Stakeholder Management
- Build and maintain productive relationships with internal and external stakeholders; facilitate effective decision-making by presenting project updates, risks, and recommendations to senior leadership and steering committees.

**Qualifications**:
**Minimum Qualifications**:

- Excellent communication skills in English, both written and oral, to effectively present findings and recommendations to stakeholders across different cultures and regions
- Passionate about TikTok marketing, and up for the challenge of building something from the bottom up
- Critical thinking and analytical skills with an entrepreneurial and proactive mindset
- Strong attention to detail and a proven ability to balance priorities and meet deadlines
- Ability to have ownership of projects assigned

**Preferred Qualifications**:

- Proven experience in designing projects from the ground up and bringing them to completion is a plus
- Ability to manage complex, multi-faceted projects spanning across different regions or countries, preferably in a global or multinational environment
- Expertise in project management methodologies and tools
- Experience in digital ad products

Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing te