Training Centre Executive
19 hours ago
**Admin and Operations**
- You need to conduct administrative and operational tasks of the Training Centre
- You need to liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
- Able to manage administrative work (Attendance, preparation of course materials and course enrolment process etc)
- You need to coordinate and oversee training schedules to ensure adherence to SOPs
- Able to supports and contributes to the company's continuous improvement and training programs.
- Learner’s ManagementCollaborate with the sales and marketing team to execute effective strategies for promoting training courses and maximizing enrollment rates.
- You need to build and maintain strong relationships with learners, to achieve high customer satisfaction
- Ensure that all customer enquiries or feedbacks are satisfactorily managed, resolved and closed within agreed timeframe
- Facilitate effective learning experiences for participants
**Job Requirements**
- Possess a Diploma or Degree in any discipline
- You must have a customer-oriented with good interpersonal and communication skills
- Able to motivated team player with pleasant personality, positive working attitude and determination to learn, achieve and excel
- You mist have an experience in customer service or contact centre will have an added advantage
- You must have Good analytical, planning and organizational skills and ability to work independently.
- You must be prepared to work on weekends and/or public holidays, when required
- You mist have computer literacy e.g. Excel, PowerPoint, MS Word, Google Docs, Sheet
**Salary**: $2,800.00 - $3,200.00 per month
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Work Location: In person
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