Field Service Engineer
1 week ago
Our client is a leading technology company which designs and manufactures appliances. They have set up their headquarters in Singapore to ramp up their expansion.
They are currently looking for Field Service Engineers to support their service centre by providing on-site service and technical support to their customers.
**Would this be the next career for you?**
- Provide customers with technical support including the servicing/repairing of their products.
- Responsible for the proper diagnosis, troubleshooting and repair of customer products and appliances.
- Deliver a high-quality customer experience from the service/ repair perspective.
- Provide real time feedback to Team Lead regarding technical support issues.
- Report any emerging product reliability and safety issues.
- Assist Team Lead in investigation escalated repair instances
- Other duties as required
**If you are someone with the following, let’s chat**
- A minimum 1-year experience as a Field Service Engineer or similar Customer Service role.
- Basic Mechanical and/ or Electrical knowledge required
- Able to adapt to a fast-changing environment, and open to shift work
- Good command of English (spoken and written)
- Excellent communication and problem-solving skills
- Flexibility to regularly rotate through different technical specialities and skill sets
- Patience when handling tough cases
**Next Steps**
Re Source Partners Pte Ltd | 202021170E | 20C0279
Tan Kee May | R23116520
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