Trainer / Facilitator - People Management, Crisis & Conflict, Critical Thinking & Presentation Skill

3 days ago


Downtown Core, Singapore Vertical Institute Full time

About Vertical Institute
Vertical Institute is a SkillsFuture Singapore-Registered Training Provider on a mission to equip professionals with in-demand skills through practical, industry-relevant programmes. We’re expanding our soft-skills portfolio and are looking for an engaging adult-learning professional to design and deliver the following WSQ-aligned courses:

- Effective People Management
- Effective Manpower Management
- Crisis & Conflict Management
- Critical Thinking & Problem-Solving
- Presentation & Facilitation Skills

Role Overview
- Translate business outcomes into clear learning objectives and WSQ-aligned assessments
- Design lesson plans, case studies, simulations, and slide decks for all five course topics
- Facilitate engaging, interactive workshops in person and via Zoom/Teams, using role-plays, crisis drills, and flipped-classroom techniques
- Create a psychologically safe environment that encourages open discussion and inclusive participation
- Provide formative feedback, conduct oral recovery or reassessment sessions, and track learner progress in the LMS
- Collect Kirkpatrick Level 1-3 evaluation data, analyse insights, and refine content for continuous improvement
- Liaise with corporate clients, curriculum managers, and SSG auditors to ensure compliance and outstanding learner experience
- Keep course content current with Singapore Employment Act updates and industry best practices

Requirements (Must-Have)
- **Professional Expertise**: ≥ 5 years in a supervisory, HRBP, operations-lead, or crisis-management role; hands-on conflict/crisis resolution experience; proven team-lead or coaching background
- **Training Credentials**: ACTA/ACLP (or higher: DACE / DDDLP); 100 + hours facilitating adult workshops or corporate training
- **Core Competencies**: strong critical-thinking frameworks (e.g., 5 Whys, MECE); confident public speaker with polished slide-deck design skills; proficiency with Zoom/Teams, LMS platforms, and collaborative whiteboards
- **Education**: Bachelor’s in HR, Business, Psychology, Organisational Behaviour, or related field
- **Soft Skills**: empathetic leadership, calm under pressure, analytical rigour, engaging storytelling

Nice-to-Have
- Mediation or negotiation certification (e.g., SMC Mediator, C-CERT, Psychological First Aid)
- Experience with Articulate Storyline, Captivate, or Miro for digital content creation
- Familiarity with Kirkpatrick evaluation methodology or similar ROI frameworks
- Master’s degree in a relevant discipline

What We Offer
- Competitive trainer day rates and prompt payment cycles
- Dedicated instructional-design support and access to VI’s resource library
- Hybrid teaching model with modern classrooms & robust virtual-training tech
- Opportunity to shape course offerings that upskill Singapore’s workforce

**Job Types**: Part-time, Contract

Pay: $5,000.00 - $10,000.00 per month

**Benefits**:

- Flexible schedule

Work Location: Hybrid remote in Singapore 189677


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