Patient Service Associate

1 day ago


Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full time

Are you passionate about providing compassionate care and exceptional service to patients? We are seeking a dedicated individual to join our team as a Patient Services Representative. In this role, you will be the frontline face of our medical facility, ensuring that patients receive prompt and excellent service throughout their visit.
- Multiple Working Locations: Central / West / North (near MRT stations)
- Office hours
- 5.25 or 5.5 day work week
- Competitive Salary up to $2,800 + AWS + Performance bonus

**Responsibilities**:

- Provide compassionate and professional service to patients, demonstrating care and empathy at all times.
- Handle patient registration, appointment scheduling, and payment collection with accuracy and efficiency.
- Offer financial counseling to patients, assisting them with understanding their healthcare expenses.
- Maintain and update patient records accurately and confidentially.
- Assist doctors with patient medical reviews in consultation rooms as needed.

**Requirements**:

- Diploma/GCE 'A'/'O' Level/Higher NITEC/NITEC in relevant field.
- Ability to multitask in a fast-paced environment.
- Strong team player with excellent communication skills. Prior frontline customer service experience preferred.

Registration No: R23119349 / Kasie Tay Xiu Yun / EA Licence No: 12C6253



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