Patient Service Associate

1 week ago


Singapore ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD Full time

**PATIENT SERVICE ASSOCIATE | CENTRAL LOCATION
**JOB DESCRIPTION**

Scheduling Appointment
- Manage dentists’ appointment calendars and rescheduling requests in ensuring the appointment calendars are created, blocked and rescheduled promptly.
- Coordinate with relevant stakeholders and manage rescheduling requests timely and effectively within the clinical resource form and service level.
- Make appointment adjustment and record them accurately in the OAS.

Reminder calls
- Make appointment reminder calls to identified patients, handle patients’ enquiries and requests professionally.
- Maintain records on the outcome of the calls made.

**JOB REQUIREMENTS**
- Min. GCE “N” Level
- WSQ Cert in Healthcare (Admin Support)
- At least 2 years related experience
- Able to multi-task and work in fast-pace and dynamic working environment
- Ability to work independently in a collaborative manner with diverse range of stakeholders
- Experience in frontline customer service is preferred

**Location**:Central

**Working hours**:Office Hours

**HOW TO APPLY**:
**YOUR SUCCESS IS OUR ACHIEVEMENT
Notice:



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