Operations Administrator
1 day ago
Company Description
**About Carousell Group**
Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to inspire the world to start selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Cho Tot, Laku6, Mudah.my, OneShift, Ox Luxe, Ox Street, and Refash, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India.
As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.
**Job Description**:
- Inbound operations. Coordinate product photography, copywriting, and publishing of products on Carousell and other platforms for demand generation.
- Create and maintain no-code automations for the administration of inventory
- Continuously improve the internal primary operating processes to save time per order
- Identify problems and suggest your own solutions to your managers pro-actively
- Outbound operations. Coordinate pick, pack and ship process
- Returns: Coordinate returns
**Qualifications**:
- Highly proficient with google sheets/excel
- Interest and competence with no-code automation tools like gsheets importrange, query formulas, jotform, zapier, etc
- Ability to learn fast and work in ambiguity
- Bonus: Worked in the e-commerce industry with inbound/outbound responsibility
- Bonus: Some entry level authentication skills.
Additional Information
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