Concierge Restaurant

1 week ago


Singapore SPICE & SMOKE PTE. LTD. Full time

There is an immediate vacancy for a full time **CONCIERGE **for a fine dining Indian cuisine restaurant in Singapore conceptualized by **Spice & Smoke Pte. Ltd. **If you are passionate about the restaurant industry and have required experience, then we want to hear from you.

**Job Responsibilities:
- Greet guests warmly and make them feel welcome and attended.
- Accompany and shows guests to tables or waiting area.
- Introduces guests to the menu items and specials for the day.
- Takes table orders and send to kitchen for fulfilling.
- Anticipate guests needs to accommodate them and provide an exceptional guest experience.
- Ensure that restaurant spaces are always clean and tidy, well decorated and serene atmosphere is maintained.
- Ensure optimal distribution of tables to maximize income.
- Need to be dedicated team player, flexible and willing to help others at busy times as and when required.
- Cashiering and settlement for POS.
- Other duties as required.

**Job Requirements:
- 1+ years of previous customer service experience
- Positive phone demeanour and superior written and verbal communication skills are essential.
- Pleasant personality and appearance, able to create an emotional connection with guest.
- Workimng hour 1030 hrs to 1830 hrs. and 5.5 days a week.
- Must have a service-oriented mindset and be capable of making every guest feel valued.
- Mental flexibility to respond to a variety of situations.
- Self-control —to remain calm even when attacked, positive when faced with pessimism, and professional when a customer gets personal.
- Effective Listener
- take time to truly understand a guest’s issue and letting them know you’re paying attention.
- Strong organizational skills and attention to details.
- Possess a positive attitude and be willing to work as part of a team.
- Excellent product knowledge.
- Able to work long shifts and on weekend or public holidays.
- Able to assist in bar as and when required.



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