Digital Quality Assurance Manager

**About the project**

The client is a global investment company headquartered in Singapore. Every year, it publishes a report of its financials, strategic institutional initiatives and contribution towards the community. The report is produced in both printed and digital formats

We are looking for a Digital Quality Assurance Manager (freelancer) from **16 June to 10 July 2025,** to work at least 8 working hours per day

Overtime and some weekends are to be expected

You will need to have strong experience of QA and a real attention to detail, be highly organised, passionate in your approach and proactive in achieving the best results.

**Overview of the role**

The role of the Digital Quality Assurance Manager is to undertake the quality assurance and testing of the website. This includes:
Browser and device testing, especially mobile device tests

Testing the features and functionality

Verifying the quality of the build versus the design (layout, fonts, spacings, etc)

Content quality such as image rendition, video plays

Verify content in both English and Chinese

**Responsibilities**

Meticulously ensure that the web pages are produced in the manner desired

Follow detailed briefs, taking responsibility for ensuring that you understand all requirements, requests and changes within that brief

Collaborate closely with key stakeholders to ensure seamless integration of content and functionality

Conduct regular review to identify errors and inconsistencies

Stay informed to address and resolve quality issues in a timely manner

Ensure that you follow Black Sun’s quality control procedures, systems and work practices at all times, ensuring complete accuracy of all deliverables

Ability to adapt and learn new working methods and systems

Report, track and resolve issues within JIRA

**Qualifications, experience & skills we are looking for**:
3+ years’ agency experience in web production

Must be able to work effectively under pressure, within strict time constraints

Must be bilingual for both English and Chinese

**Personal qualities useful for this role**:
Strong attention to detail and quality

Strong interpersonal and communications skills necessary to build trust and respect both externally and internally

High-quality service ethic and committed to customer service excellence

Ability to work in a fast-paced environment and in an iterative way: some things will be tested multiple times

Ability to manage many urgent and often conflicting priorities

A great sense of humour and fun

**About Us**:
**Black Sun Global**

Black Sun Global is a stakeholder advisory and engagement agency that's been driving transformation and positive change for ambitious brands for more than 20 years. With deep expertise in disclosure and reporting, ESG, sustainability, and digital engagement, we reshape how organisations connect with customers, investors, employees, and the wider world.
We are trusted partners to some of the most influential global organisations, sparking innovation and sustainable performance through our strategic insights, partnerships, and proprietary technologies.
As founders of the Positive Change Group, we are on a mission to create a new kind of stakeholder relations partner. Our world-class specialists work closely with executive leadership teams to protect reputations, inspire trust, and promote responsible business practices - building resilience and long-term value in a rapidly changing world.

**The Positive Change Group**
In 2023, Black Sun Global’ s founders launched the Positive Change Group, leveraging three decades of expertise in stakeholder communications. With a clear vision to create a transformative platform, the Group aims to help businesses protect and enhance reputation, inspire trust, and promote sustainable practices through stronger stakeholder relationships.
With headquarters in London and Singapore, we work closely with over 100 multinational businesses. The Group integrates the expertise of three industry-leading brands - Black Sun Global, People Made, and Stratton Craig - delivering a broad spectrum of stakeholder engagement services, including brand, culture, strategic communications, reporting, ESG advisory, and creative storytelling.
As businesses increasingly recognise that long-term success depends on the support and advocacy of their stakeholders, the Positive Change Group is transforming the way companies engage with their customers, employees, investors, and communities worldwide. By leveraging innovative approaches and deep expertise, we are helping businesses build positive relationships and create sustainable value for the people who matter most.

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