IT Quality Assurance Manager

Job ID: 17905
- Location: ST Engineering Jurong East Bui, SG
- Description:

- **ST Engineering** is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust spanning across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

**Join our Cyber Team**

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructure, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.
- Develop and manage the company Quality Management System (QMS) ensuring its continuing suitability and effective in supporting the company business and operations need.
- Implements and maintain the quality system in compliance to the requirements and standards set by the International Organization for Standards (ISO).
- Reviews and maintains the company quality and procedure manuals.
- Conduct internal audit on company Quality Management System to ensure company Quality System adhere to quality standard.
- Acts as the liaison officer for the Company as and when there is internal or external audit conducted by the certification body, internal auditor or customer. Follow up with respective department to implement necessary corrective action after the audit.
- Implements and coordinates the vendor qualification program with Business unit and procurement departments to establish a pool of reliable vendors/partners.
- Provide leadership roles in Quality functions (Customer Satisfaction/Quality System, Software Quality Engineering, Reliability Engineering, Manufacturing Quality) driving toward Quality Goal and Objectives.
- Conduct Quality Assurance (QA) awareness training to staff.
- Participate in tender on QA specification.
- Conduct audit on customer onboarding.
- Assist in customer audit.
- Conduct regular QA meeting and other QA matters in Cyber BA
- Manage the Documentation Control Center (DCC), oversee the DCC procedures and documents.
- Be the Continuous Improvement (CI) lead to drive CI initiatives and activities. To drive efficiency, improve quality, and value delivery thru incremental improvements to systems, processes, products or services.

**Job Requirements**:

- Proven experience as a quality assurance manager or relevant role
- Certification of quality control (ISO 9000 etc.)
- Good communication and interpersonal skills
- Great attention to detail and a result driven approach
- Knowledgeable in audit methodology.
- Competent report writing ability with a good command of the English language both in speaking and writing areas.
- Ability to work as a team and independently, with minimum guidance.
- Ability to learn new and upgrade relevant skillsets, continuously.
- Strong drive and determination to achieve the goals set.

Work Location: Jurong East

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement