Quality Assurance Manager
1 week ago
Develop, implement and maintain quality assurance standards and procedures for our central kitchen in line with company goals and industry best practices
- Conduct regular audits and inspections of kitchen operational processes to ensure compliance with food safety, hygiene and quality standards
- Investigate food quality issues and customer complaints, determine root causes and implement corrective actions.
- Collaborate with operation heads and staff to ensure food quality standards are upheld consistently across all outlets and brands.
- Work with suppliers and vendors to ensure that food ingredients meet quality specifications
- Attend scheduled departmental meetings and prepare monthly food quality assurance reports
- Proactive, insightful, independent thinker, highly efficient and possesses a refined attention to detail
- Have at least 3 years of F&B experience in a supervisory role
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