Program Management Intern

**About Workato**: Workato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful. Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases. We're proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. **Why join us?**: Ultimately, Workato believes in fostering a **flexible, trust-oriented culture that empowers everyone to take full ownership of their roles**. We are driven by **innovation **and looking for** team players **who want to actively build our company. But, we also believe in **balancing productivity with self-care**. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. Also, feel free to check out why: - Business Insider named us an "enterprise startup to bet your career on" - Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world - Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America - Quartz ranked us the #1 best company for remote workers **Responsibilities**: We are looking for an exceptional **Program Management Intern** to join our growing team (**Product-Led Growth**). In this role, you will be creating engaging content for feature discovery, in-context guides, and education for Workato users. You will be joining a team that develops user experiences and user journeys. Engagement users through in-product guides, documentation, blog content and much more, to help customers grow from novice users to inter. You will also be responsible to: - Help define durable processes for the PLG team for status reporting, releasing plans, etc. - Lead programs by managing program structure, scope, release planning, as well as ensuring cross-functional alignment. - Partner with cross-functional teams to drive workgroup alignment meetings in order to address tactical release issues, dependencies, program status, milestones, etc. - Organize and lead project meetings and compile project status reports to drive deliverables to schedule, as well as develop resolutions to mitigate risks. - Establish strong relationships with all project stakeholders including team members and leadership. - Track and facilitate multi-functional tasks that are needed - Defining project plans and schedules and driving project execution - Leading internal and external multi-functional teams in ideation, validation and execution - Identify and resolve conflicts, inter-dependencies and program issues quickly and efficiently - [This is a 6+ month internship. The opportunity to transit into a permanent, full-time position may be offered to you depending on your work performance amongst other factors.]_ **Requirements**: **Qualifications / Experience / Technical Skills**: - Good knowledge of handling projects and program management methodology and techniques; - Experience with project management and collaboration tools like Smartsheet, JIRA, Asana, Airtable is a plus - Additional PMI/Agile/Scrum certifications are a plus. - Proficiency in Google Suite, Slack and Apple MacOS preferred. **Soft Skills / Personal Characteristics**: - Strong organizational skills and attention to detail to juggle multiple projects simultaneously - Thoughtful team player, a quick learner, and have a "can do" attitude with a growth mindset - Fantastic communicator both verbally and in writing. Comfortable interfacing with executives, as well as product managers and developers - Proven track record of leading diverse, cross-functional project teams in the successful launch of new products or services - Excels in relationship building and has proven success in influencing without direct authority at all levels, from senior leadership to individual contributors - Outstanding change management skills and the ability to lead teams through change - Passionate about processes and continuously improving internal workflows - Detail-oriented, highly analytical and a skilled multi-tasker - Self-motivated, attentive, and always follows through