Administrative Executive/front of House

**About Thrive Healthcare
Many people struggle with getting back to moving and feeling normal after suffering from an illness or injury. At Thrive Healthcare, we have identified a gap in post-discharge care. That is, many patients are discharged with the notion that they are able to seek their own rehabilitation. But that is not always true.

And this is why we exist. To improve the continuum of rehabilitation in the community by providing better care. We are a home rehabilitation company that seeks to empower and guide our clients towards functional recovery.

If you are reading this, chances are that you have the same passion as us, and a deep-desire to continue learning and improving the lives of those around you.

We help you to **_Move Better, Feel Better, and Thrive.
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**Why join us?
Thrive is not just another workplace. We are a team that is first and foremost invested in you, your needs and your overall well being. Our culture is not just about creating an awesome work environment, it is about providing you with an opportunity to thrive in all areas of your life.

We believe that people come first and that is why we want to create an environment that is focused on helping you achieve your best.

**Responsibilities of an Administrative Executive/Front of House:
As the Front-of-House, you are often the first point-of-contact for any of Thrive Healthcare’s clients. As such, it is imperative that you hold the highest standards of service, along with a friendly and welcoming demeanor characteristic of Thrive Healthcare. Your duties include both in-person and administrative duties, and a keen attention to detail is key.

Your responsibilities include, and are not limited to:

- Take and manage booking and registration of appointments
- Maintain great customer service in accordance to service standards set out by Thrive Healthcare
- Maintain an accurate Point-of-Sale (POS) record, and inventory as required
- Able to do basic book-keeping, accounting, payroll and invoicing
- Ensure accurate and timely payment of customer bills
- Generate data from sales
- Ensuring a clean, safe and welcoming facility at all times
- Keep all equipment and supplies in order and facility clean
- Process payment claims
- Source for and order corporate gifts/products as required
- General administrative duties
- Liase with vendors freelancers and subcontractors Other Ad-hoc duties as required

**Skills & Qualifications**:

- Excellent knowledge of Microsoft Excel
- Accounting experience preferred
- Good communication, interpersonal and problem-solving skills
- Friendly, outgoing and positive personality
- Sensitive to others' needs and feelings and being understanding and helpful on the job, actively looking for ways to help people
- Honest and responsible
- Punctual and reliable
- Conscientious and organized, with attention to detail
- Positive learning attitude and willing to put others or patients first

**Attributes of a Thrive Healthcare Administrative Executive/Front of House**:

- **Proactivity**:Constantly anticipate the needs of your colleagues, partners and clients. Seek to meet, exceed the expectations and provide value added service to clients and partners.
- **Authenticity**:Build trust through responsible actions and honest relationships. Take time and care to listen and make meaningful connections with partners and colleagues.
- **Credibility**:Do what we say we will do. Set goals, prioritize, and stay on top of responsibilities to ensure tasks are completed efficiently and effectively.
- **Accountability**:Regularly communicate and keep up to date with colleagues, clients and partners, tasks and any ongoing projects.