Front of House Executive

3 days ago

Singapore THE RESERVE PTE. LTD. Full time

We are looking for a passionate and polished Front of House Executive who thrives on delivering outstanding guest experiences. As the face of The Reserve you will be the first point of contact for guests and are expected to create a welcoming, attentive, and seamless journey from arrival to departure. The position is in-person and hours are 9-6 or 10-7 on a rotational basis. Key Responsibilities: Guest Experience & HospitalityAnticipate guest needs and personalize service where possibleEnsure all guest-facing areas are tidy, elegant, and well-preparedHandle special requests or VIP arrangements in coordination with other departmentsService Standards & Communication Act as the key liaison between guests and internal teams (RMs, Security team, tenants)Maintain a high awareness of daily bookings, schedules, and client profilesProactively seek feedback and resolve any service issues with discretion and graceAmbassadorshipRepresent the brand with pride, upholding its values in all guest interactionsRemain updated on brand events, offerings, and promotions to engage guests meaningfullyProvide suggestions and insights to elevate the guest's experience with The Reserve.Bar Operations Assist in the operations of our in-house bar, serving clients at a level expected of a world-class vault and bullion storage facility.If a dynamic role with many avenues for growth and meeting guests from around the world sounds like a good fit for you, please send us your CV. We regret to inform only shortlisted candidates will be contacted.About Silver Bullion Group Established in 2009, Silver Bullion offers our clients safe harbor for wealth through precious metals ownership and protecting that wealth from the financial crises of our times. We protect wealth from three main systemic risks: Counterparty, Currency and Jurisdiction. Our vaulting subsidiary, the Safe House, is in the midst of expanding its capacity to store as many 15,000 tons of silver (or 60% of the global annual supply). Silver Bullion Group operates within our building, The Reserve. Our retail store is located in Millennia Walk.

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