Stewarding Manager

3 days ago

Singapore SUNSET METT SING PTE. LTD. Full time

The Stewarding Manager is responsible for supporting, training and motivating the Stewarding team to deliver excellent guest and team member experience while managing cleaning schedules, moving and storing necessary equipment, and observing safety guidelines

**Day to Day Responsibilities**
- Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Ensures areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
- Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
- Monitors the inflow of ordered materials and the maintenance of current materials. Conducts china, glass and silver inventories.
- Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.
- Work with all departments to ensure items that are required for service are available when needed
- Investigates reports and follows-up on employee accidents.
- Observes compliance with the company’s policies and procedures.
- Follows up on pending maintenance orders and ensures prompt repairs
- Rotation schedule of new employees and trainees.
- Supervises employee’s ability to follow loss prevention policies to prevent accidents and control costs.
- Enforces proper cleaning routines for serviceware, equipment, floors, etc.
- Enforces proper use and cleaning of all dish room machinery.
- Ensures all food holding and transport equipment is in working order.
- Ensures the Stewarding Team has full knowledge and understanding of compliance regulations as they effect sanitation and hygiene, as set by internal and local legal requirements
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner
- To conduct and assist staff counseling and disciplinary procedures in accordance with METT Hotel.
- To ensure that METT Hotels grooming and appearance standards are implemented and maintained to reflect an image of professionalism and care.

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