Visionplus Support Engineer

The L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Key Responsibilities Monitor application and batch job alerts related to...

**Role Summary** The L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. **Key Responsibilities** - Perform daily health checks...

Description Role Summary The L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Key Responsibilities (Flex). Perform...

**Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $7,000 - $9,000 Per Month**Date Posted** - 2 hours agoAdditional Details **Job ID** - 107525**Job Views** - 1Roles & Responsibilities **Job Specification**: - Required : Bachelor of Engineering or Equivalent - Preferred domain: VisionPLUS, Banking, Cards & Payments. - Should...

Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc. - Handle initial triage of incidents and user tickets. - Provide quick fixes and workarounds for known issues. - Maintain SOP documentation and knowledge base for recurring issues. - Escalate unresolved or complex problems to L2/L3 teams. - Coordinate with development,...

Must have worked extensively on the various VisionPLUS Issuing and Acquiring modules and well versed with the various product configuration parameters - Experience in handling data migration projects - Possess strong technical and functional skills on the core VisionPLUS modules - Experience in conducting GAP analysis Impact analysis and estimation - Proven...

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Required Skills & Experience - 5 years relevant experience in L1 support roles, preferably in banking or card systems. - Basic understanding of VisionPLUS 10 (Flex) architecture and core modules. - Exposure to JCL, COBOL, VSAM, CICS is a must. - Exposure to Microfocus environment (Flex) is a must - Basic Linux commands, WinSCp, Putty, DMC, Scheduler for Open...

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Contract Type: B2BLocation: Tuas, SingaporeSchedule: Monday–Friday, 09:00–18:00 SGTRole OverviewWe are seeking an experienced EUC (End User Computing) Support Engineer – Level 1 to provide on-site technical support for end users. The ideal candidate will have strong Mandarin communication skills and 5–10 years of experience in IT or EUC support.Key...