Visionplus Production Support Engineer

The L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Key Responsibilities Perform daily health checks and validations across...

The L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Key Responsibilities Monitor application and batch job alerts related to...

Description Role Summary The L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Key Responsibilities (Flex). Perform...

Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc. - Handle initial triage of incidents and user tickets. - Provide quick fixes and workarounds for known issues. - Maintain SOP documentation and knowledge base for recurring issues. - Escalate unresolved or complex problems to L2/L3 teams. - Coordinate with development,...

**Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $7,000 - $9,000 Per Month**Date Posted** - 2 hours agoAdditional Details **Job ID** - 107525**Job Views** - 1Roles & Responsibilities **Job Specification**: - Required : Bachelor of Engineering or Equivalent - Preferred domain: VisionPLUS, Banking, Cards & Payments. - Should...

Must have worked extensively on the various VisionPLUS Issuing and Acquiring modules and well versed with the various product configuration parameters - Experience in handling data migration projects - Possess strong technical and functional skills on the core VisionPLUS modules - Experience in conducting GAP analysis Impact analysis and estimation - Proven...

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System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces. SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects,...

Required Skills & Experience - 5 years relevant experience in L1 support roles, preferably in banking or card systems. - Basic understanding of VisionPLUS 10 (Flex) architecture and core modules. - Exposure to JCL, COBOL, VSAM, CICS is a must. - Exposure to Microfocus environment (Flex) is a must - Basic Linux commands, WinSCp, Putty, DMC, Scheduler for Open...

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