Junior IT Support Engineer, Asia Pacific

9 hours ago

Singapore ARRI ASIA PTE. LTD. Full time

Job Requirements
- Provide end-user supports, resolving technical issues to users in Asia Pacific region
- Set up equipment for new employees or for needs from the group’s operation with specific requirement
- Review infrastructure, perform upgrades and deployments of software and hardware
- Work closely with other teams to complete the assigned projects and tasks; implement projects when they arise with global IT
- Quickly identify and escalate issues as appropriate
- Adheres to all corporate or global IT standards
- Point of contact with global IT for all IT issues
- Any Ad-hoc assignment assigned to him

Qualifications and Prerequisite
- Diploma in Computer Science or Information Technology
- Microsoft or Cisco Certifications preferred
- Minimum three years proven experience in IT support
- Experience managing Service Level Agreements with ISP’s and contractors
- Experience with VoIP / Smartphones
- Strong problem solving and troubleshooting skills
- Willing to work under pressure, and work at night to liaise with Global IT whereas necessary
- Self-motivation with excellent interpersonal skills

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