Junior Assistant Manager
4 days ago
**Job Summary**:
The Junior Assistant Manager supports the Restaurant Manager in ensuring smooth day-to-day restaurant operations. This role involves managing staff, ensuring exceptional customer service, and assisting in operational and administrative tasks. The Junior Assistant Manager also serves as a role model for the service team, maintaining high standards of professionalism and efficiency.
**Key Responsibilities**:
**Operational Management**:
- Oversee restaurant operations during shifts, ensuring smooth service flow.
- Assist with staff allocation and ensure adequate manpower for each shift.
- Monitor service quality, food presentation, and cleanliness of the restaurant.
**Customer Service**:
- Interact with guests to ensure satisfaction and resolve any complaints promptly.
- Address special requests or feedback professionally to maintain positive customer relationships.
**Staff Supervision and Training**:
- Lead and motivate the team during shifts to deliver excellent service.
- Train new staff on service standards, safety protocols, and customer interaction.
- Provide ongoing feedback to improve team performance.
**Compliance and Safety**:
- Ensure adherence to Singapore’s food safety, hygiene, and health regulations.
- Conduct regular inspections to uphold cleanliness and safety standards.
**Inventory and Supplies**:
- Monitor inventory levels of food, beverages, and restaurant supplies.
- Coordinate with suppliers and place orders when necessary.
**Administrative Support**:
- Assist the Restaurant Manager in preparing staff schedules and handling payroll.
- Support in managing restaurant budgets, tracking sales, and controlling costs.
**Event Coordination**:
- Assist with planning and execution of promotions, special events, and seasonal menus.
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