Hotel Assistant

6 days ago

Singapore HANUR XPRESS PTE. LTD. Full time

**Position**:Hotel Assistant / Junior Housekeeper

**Work Week & Shift**:6 days

**Location**:Central Singapore

The **Assistant/Junior Housekeeper**is responsible for overseeing housekeeping operations to ensure that rooms and public areas meet the hotel's high standards of cleanliness. This role involves inspecting rooms, managing inventory of supplies, and ensuring efficient room turnover. The Assistant Junior Housekeeper organizes and assigns work tasks to team members, supervises their performance, and ensures compliance with standard operating procedures (SOPs). The role also includes addressing guest concerns, conducting training and coaching for staff, and providing hands-on support for cleaning duties when necessary. Additionally, the Assistant Junior Housekeeper plays an active role in managing emergency response actions and supporting the team to resolve any operational issues. This position requires strong leadership, attention to detail, and the ability to work independently and under pressure. The Assistant Junior Housekeeper must be flexible to work rotating shifts, including weekends and public holidays, while maintaining a positive and proactive attitude toward teamwork and guest satisfaction.

**Responsibilities**:

- Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards.
- Maintain an inventory of housekeeping supplies and equipment.
- Monitor turnover of rooms to ensure housekeeping efficiency.
- Organize work activities for shift commencement and completion.
- Plan resources and allocate work assignments to team members.
- Supervise work performance to ensure cleaning and maintenance are carried out in accordance to SOPs.
- Execute response and recovery actions during emergencies.
- Resolve guests’ concerns and feedback.
- Conducts training and coaching for team members.
- Assist with cleaning duties as and when required.

**Requirements**:

- Min. 1 year of supervisory experience in housekeeping operations.
- Able to perform rotating shifts, including weekend and public holidays.
- Team player with positive work attitude.
- Possesses good communication, interpersonal, and leadership skills.
- Has good observation and pays attention to details.
- Ability to work independently and take initiative

**Salary range**:$2500 - $3400

**Perks**:

- Annual Wage Supplement (AWS)
- Yearly Performance Bonus
- Meal Provided
- Dental Benefit

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