Front Desk

1 week ago


Singapore YAN SANG TANG TCM PTE. LTD. Full time

**Key Responsibilities**:

- Promote TCM treatments, health packages, and wellness products in line with the clinic’s philosophy
- Provide tailored treatment and wellness recommendations based on individual client health concerns and consultation outcomes
- Follow up with prospective and existing clients to ensure continuity of care and encourage sales conversions
- Achieve monthly sales and client conversion targets while maintaining high service standards
- Educate clients on the benefits, efficacy, and expected outcomes of various TCM treatments and therapies
- Build and maintain strong relationships with clients to support long-term retention and encourage referrals

**Requirements**:

- Minimum 1 year of relevant experience in a sales, receptionist, or front-desk role (experience in TCM/clinic/spa/healthcare industry preferred)
- Strong customer service mindset with excellent interpersonal and communication skills
- Positive, confident, and sales-oriented personality with a passion for holistic wellness
- Able to multitask and work efficiently in a dynamic clinic environment
- Proficient in both English and Mandarin (to communicate effectively with Mandarin-speaking clients)
- Basic understanding of TCM principles is an advantage (comprehensive training will be provided)
- Willing to work on weekends and public holidays as scheduled


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