Project Delivery Operation Manager

**Job Details**

**Who we are**

Johnson Controls is the global leader for smart, healthy and sustainable buildings.

At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your outstanding mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality.

Sustainability is a top priority for our company.

We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place.

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Provides leadership, guidance and support to Traffic contracting operations in Singapore. In charge of Traffic projects ranging from medium to large & complex installation and retrofit projects as a team leader.

Full ownership and accountability of performance (Budget and Schedule) of assigned projects Manage and coordinate allocated projects to ensure they are delivered within scope, on time and on budget. Full ownership and accountability of financials (Revenue, Margin rate expansion, UBR and AR) & operational metrics by liaising with Country Finance team and Financial Controllers. Drive and monitor Fulfilment 5 (cost, cash, schedule, quality and EHS) cadence in team.

Ensure, maintain and enhance a good and healthy relationship with Clients and all stakeholders. In collaboration with the Engineering, Procurement, Finance, Legal, Logistics, Sales & Commercial, Global Products teams, drives the operational & functional excellence with capabilities building to achieve business goals & targets. Drives, supports and ensure adherence and compliance to APAC led processes & initiatives to ensure consistency and standardisation across country/region

**What will you do**:

- Drive project financial performance and reviews including Revenue, GM, Backlog, UBR, AR and VOs
- Develop and manage detailed project schedules and work plans and track project performance, deliverables and costs to meet project milestones and budgets.
- Mentor Project Managers and other team members.
- Develop Cash flow planning & control
- Develop and manage tiered processes from proposal through project turnover to optimize schedule, scope, and cost to maximize customer success and the company’s profitability
- Direct projects Risk and Opportunity reviews / asses risk and opportunity management outcomes
- Device activity and resource planning
- Perform risk management to minimize project risk and report/escalate to Management as needed with appropriate contingence resolution
- Manage resource assignment and work allocation of Traffic contracting team
- Ensure projects operation financial KPIs are monitored and tracked
- Champion continuous improvement efforts on project operation process, e.g., project closing process, transition process, urgent purchase process
- Responsible for overall contracting strategies and execution which includes tender & bid evaluations, site progress, budgeting, scheduling, and project completion according to the established timelines
- Support in pre-sales scoping, deliverables and cost effectiveness with sales, procurement and control manager
- Manage business and project risks, perform project controls including cost and schedule control, progress monitoring and evaluation
- Review projects to determine the VO opportunities, set up annual VO plan to increase project revenue and earning
- Provide resolution of escalated project management/ installation and service issues with customers and other stakeholders
- Provide visibility report to APAC Project Delivery team on Project Health, Risk and Governance of assigned projects

**What we look for**:

- University degree or equivalent combination of education and experience. Another advanced degree required, additional technical degree preferred
- Strong knowledge of Project Management with more than 15 years of relevant experience in Traffic operations and maintenance or Controls/Building automation ind