Head of Content

**Description**:
**Head of Content, KaiKaiNow**

KaiKai, the fastest growing shopping app in Singapore and Hong Kong, offers curated secret deals from superbrands. Accessing deals on their mobile that are in their vicinity, users can shop at their convenience in-app and collect in-store.

Marrying mobile shopping with the in-store experience, retailers can now deliver a truly omni-channel experience with KaiKai and report on results that are actually measurable. Our technology and expertise will aid retailers to recover from, and transition their businesses into the post-pandemic world via a data-driven approach. KaiKai is the expert in creating hype and driving traffic to offline stores. KaiKai partners with some of the best brands to offer deals at never-seen-before prices across luxury fashion, beauty and skincare, electronics, dining, staycations, spas and more.

KaiKai is a subsidiary of Cosmose, a leading martech solution that is on a path to revolutionise the $23 Trillion retail industry. Cosmose AI understands, predicts and influences how billions of people shop offline by seamlessly adding data-driven actionable insights back to their online and digital assets. Delivering results for the world’s biggest brands including L'Oreal, Estee Lauder, LVMH, Cartier and Walmart. Cosmose AI was recently awarded “CB Insights Top 100 AI Start-up” and “Most Innovative Use of Mobile Technology” by Mob-Ex Awards 2021, Asia’s biggest mobile marketing awards. We were also recognized for the “Best Use of Digital Solution”, “Best Use of O2O Strategy'' and “Best Use of Technology'' categories.

We’re proud of its successful launch in Singapore and Hong Kong last year, the shopping spree that KaiKai envisioned for Singapore and Hong Kong now calls for a hiring spree for rockstars. We’re an ambitious team brimming with passion in what we do, with massive goals set out ahead.

To ensure great creative content to our end users, we are on the hunt for a **Creative Content Moderator **rockstar to be based in our Singapore office. This person will work with a team of like-minded individuals, to ensure that we continue to think and act customer-first to our users.

**We’re looking for someone who**:

- Dreams Big: ambitious, passionate and out to achieve MASSIVE goals
- Customer-centric: We care about our customers and strive to provide them with the best solutions
- Celebrates both Success & Failure: Rejoicing the wins but also reflecting, learning & improving proactively when there are defeats
- Honesty and Integrity: we appreciate respectful feedback
- Problem Solver: You’re a fixer and not a complainer
- Actionable: Work and make SMART decisions fast with conviction

**What you’ll do**:

- Develop and execute the content strategy for the Mobile Lockscreen Content Distribution network, ensuring it aligns with the overall company strategy.
- Onboard and manage content partners, ensuring that all content is high quality, engaging, and effective.
- Develop guidelines for content integration, selection (content + image) and curation, and lead a global team of content specialists to ensure delivery.
- Identify opportunities for performance optimization across all channels and optimize content accordingly.
- Develop and manage special content projects for loyalty programs and gaming partners.
- Work closely with the product team to ensure a seamless user experience across all platforms.
- Follow industry trends and stay up-to-date with changes in the mobile ads ecosystem and the overall content distribution market.
- Manage a team of content managers, as well as freelance writers and creatives.
- Collaborate with other departments such as Sales, Marketing, and Customer Success to align content and messaging across the organization.

**What you’ll need**:

- Bachelor's degree in Marketing, Communications, or a related field.
- 5+ years of experience in content management, mobile ads ecosystem, and must have experience in content distribution
- Exceptional communication and interpersonal skills, with the ability to develop strong relationships with external partners.
- Strong analytical skills to measure content performance and develop optimization strategies.
- Experience managing a team to deliver high-quality content.
- Creative mindset and the ability to develop engaging content strategies that resonate with the target audience.
- Ability to work in a fast-paced, constantly evolving environment.
- Knowledge of Southeast Asian and African markets is preferred.
- Strong English writing and speaking skills. Fluency in Mandarin will be a plus.

**What you’ll enjoy**:
Are you ready for new, exciting challenges and to put your name down in the history of retail?

Read more on:
TechCrunch, Business Insider, Forbes and CNBC.