Delivery Director, Country Launches

5 days ago

Singapore Circles.Life Full time

**About This Role**

As our **Delivery Director - Country Launches,** you will be taking on an important role in the centre of our cross-functional Product and Engineering Team, and you will be given a unique opportunity to work on high impact projects across different teams, and your responsibilities are as per below.
- Working with business managers, customers, partners to understand customer needs, expectations and desired outcomes
- Organizing and participating in client meetings to support building strong client relationships, understand delivery needs and create implementation plans
- Program manage and facilitate the end-to-end delivery of Circles.Life's Products (Mobile, Web and Backend) by leveraging internal and partner delivery centers so as to ensure shipment against the target deadlines and standards
- Establishing trust with a variety of internal and external stakeholders, eliminating non-value-add activity and blockers, while finding creative ways to accelerate project delivery is a must
- Providing progress updates and reports to the various department heads, and also feeding relevant information back to the teams
- Manage customer & partner feedback and complaints, resolving issues and reporting on progress, escalating complaints where appropriate
- Capturing feedback from various teams and continuously improve the team's agile approach
- Facilitating daily stand-ups, meeting, demos, retrospectives and various decision-making process

**Requirements**:

- Minimum 15 years' of Program/Project Management Experience, preferably Banking and/or Telecommunications industry
- Defining and driving technical delivery strategy and managing customer expectation while balancing internal objectives
- Internal and external stakeholder management
- Establish strategic initiatives and drive OKRs effectively
- Strong interpersonal skills and ability to network and build relationships with clients
- Driven, self-aware and emotionally resilient
- Excellent at prioritising and time management skills
- Ability to work flexibly when and where required to manage key relationships
- Experienced in SDLC and Agile Methodology and frameworks like SAFe, Scrum, Kanban etc.
- Strong coaching abilities and team-building skills to drive adoption of agile scrum methodology
- Knowledge of backlog tracking, burn-down metrics, velocity, user stories etc.
- A strong embodiment of our Company's cultural values

**What's on offer**:
Circles.Life provides a great environment and platform for employees to build their career. In this role, you can expect:

- The unique opportunity to be a part of the digital disruption in telecommunication (Circles.Life is the only company of its kind in all of Asia).
- Autonomy in the role and in managing your own portfolio.
- Exposure to the fast-paced world of high-tech start-ups.
- Attractive experience and compensation.
- Working with passionate, smart and driven colleagues in a vibrant environment.

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