Customer Experience Agent

CUSTOMER SERVICES AGENTS (FULL NAME - NIGHT SHIFT) You play a vital role in creating a memorable experience for all our passengers. As a Customer Services agent, you may be assigned different roles such as checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You could also be called upon to assist with special...

Roles: - Contract - Venue and Events Management Requirement: - Overseeing and managing of event venue booking and usage - Ensure proper documentation of the venues booking are recorded and kept in an orderly manner - Assist hirer on their request pertaining to venue bookings - Regularly update on matters relating to venue bookings and venue management -...

Job Description & Requirements - 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. - Ensure proper documentation, notification, escalation, tracking and...

What's the job? Guest Experience Agents (GEA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel. They work in close coordination with all employees and outsourced...

This role will report to the Customer Service Team Leader. As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases...

Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent . This position is based in Singapore.Airline Customer Service AgentResponsibilitiesYou play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and...

**Position Summary**: As a Customer Service Agent you will provide assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBO’s. The job incumbent will be the main point of contact for service requests, inquiries, suggestions and complaints. **Responsibilities**: - Provide the best possible levels of service...

**Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,500 - $3,200 Per Month**Date Posted** - 6 hours agoAdditional Details **Job ID** - 135052**Job Views** - 1Roles & Responsibilities - To provide service and support to property agents in/on: - Understand customers' needs and provide appropriate/customized solutions. - Gather...

**Responsibilities**: - Make outbound calls to customers to check on their experience, ensure their satisfaction, and identify areas for improvement - Navigate systems and make reports to track and analyze customer feedback and satisfaction - Receive and resolve more complicated cases that are escalated from frontline customer service agents - Work with...

**Description**: **Responsibilities**: - Make outbound calls to customers to check on their experience, ensure their satisfaction, and identify areas for improvement - Navigate systems and make reports to track and analyze customer feedback and satisfaction - Receive and resolve more complicated cases that are escalated from frontline customer service...