Advanced Response Center Tier 1

**Overview (Summary of the Role)** ARC(Advanced Response Center) Tier 1 (or Level 1 Technical Support) is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for products or services. An ARC typically employs trained and specialized agents who are knowledgeable about...

Position Title: Command Center Analyst I Location: Singapore Your role The Command Center Analyst – I is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global Command Center. The role is...

**Panasonic**: **Enriching Lives Through**: **INNOVATION & TECHNOLOGY** Going beyond just providing good products, we at Panasonic are firmly entrenched in the brief of delivering ideas that will provide a profound impact on people’s lives around the world. At the forefront of this endeavor is ensuring that our ideas are allied with the relentless pursuit...

A tech support company located in Singapore is looking for an IT Support Specialist to provide Tier 1 support to end users. Responsibilities include troubleshooting IT issues related to laptops and internal applications, escalating unresolved requests, and conducting training sessions. Candidates should hold a Bachelor's degree or Diploma in IT and possess...

**Position Title: Command Center Analyst II** **Location: Singapore** **Your role** The Command Center Analyst - II is responsible for the day-to-day monitoring of network and infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all internal and external customers contacting the Global Command Center....

**Your Responsibilities People-centricity is a key value to us, and our Jedox Support team is at the frontline of making sure our customers are happy and able to use and understand our software. In this role, you will get to know the core features of our Jedox product at an expert level. The primary responsibility is to handle customer issues related to...

COMPANY DESCRIPTION 1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities...

**What you’ll do** - Provide Tier I network and customer service support for mission critical 24/7 Data Centers - Participate in the weekly 24/7 on-call schedule - Provide proactive and reactive assistance to all external customers - Provide support for the DLR network environment including problem solving, ability to take ownership of unfamiliar tasks and...

**Duties and Responsibilities** Provide first level support to end-users through diagnosing or troubleshooting problems and implementing corrective action either remotely through the phone, remote connectivity or collaborating with IT contacts on site Monitor and respond to alerts and execute restoration procedure in a timely manner on...

Get AI-powered advice on this job and more exclusive features. KOTRA (Korea Trade-Investment Promotion Agency), a government-affiliated organization promoting international trade and investment, is currently inviting global professionals to join its Advanced/High-tech Industry Talent Pool . This initiative aims to connect outstanding talent with innovative...