Case Manager/assistant Case Manager
1 day ago
COMPANY DESCRIPTION
**THK**MC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. **THK**MC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. **THK**MC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.
DESIGNATION : Case Manager/Assistant Case Manager
RESPONSIBILITIES
- Managing potential client referral and conducting home visits to assess eligibility for intake into SCS services.
- Work with partner agencies and stakeholders, referring the clients and/or caregivers to those that can address their needs such as financial aid, healthcare, therapy etc.
- Providing information on details of services to new clients and their caregivers as well as family members.
- Engaging clients in a professional and respectful manner to understand needs and build rapport with clients and caregivers.
- Compiling and providing timely submission of reports to the management and relevant external agencies for continuity of care.
- Assist to conduct monthly financial waiver assessments and 6-monthly reviews to ensure the maintenance of well-being of clients.
- Attend to feedback and queries from clients and caregivers.
- Other ad hoc duties if applicable.
QUALIFICATIONS
- At least a Diploma/Degree in Social Service, Psychology, Counseling or any other related disciplines.
- 1 to 3 years of experience in case management, social services, or related field.
- Strong communication, organisation, problem-solving, and advocacy.
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