Application Support Analyst

2 weeks ago

Singapore Tangspac APAC Full time

Client Description:
Job Description:
**Position: Application Programmer**
**Employment Type: 1-year Direct Contract (Highly Renewable)**
**Location: Pasir Panjang**

**Responsibilities**:

- Application monitoring responsibilities
- Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams
- Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
- Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

**Incidents and Requests management (business users and others IT teams)**
- Analyze and manage incidents/problems/requests coming

**Problem management and continuous improvement**
- Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
- Provide non-functional requirement to the build team to implement monitoring as code whenever available.

Job Requirements:

- Experience in Software development or Devops team.
- Should be able to do
- SLA & KPI management, client communication & interaction
- Predictive analysis, consulting, escalation management
- Risk analysis and project execution
- Appetite for continuous improvement, out of the box solution and automation mindset
- Strong knowledge in XML, SQL, PL/SQL, MQ Series, CFT and Control-M.
- Knowledge of monitoring solution (E.g ITRS Geneos)
- At least 3-year experience with Jenkins, GIT (GitLab)
- At least 1-year experience in Ansible
- Shell scripting, Perl Scripting (not mandatory)
- Unix Batch creation

If you are interested in the role above please get in touch directly with Stefan Olsem for further discussion or Click APPLY NOW Below.

Job Reference number 4717
Data provided is for recruitment purposes only.

Tangspac Consulting Pte Ltd
03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

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