Operation Executive

**Operations Executive - Reliability/Supply (Asia fast growing E-commerce/delivery technology platform)**
- Office location: Lavender Street (Bendemeer / Lavender MRT)
- Remuneration: SGD 30000 to 66000 per annum
- Proficient in **Microsoft Office** **(especially Microsoft Excel)** and **basic data tools like SQL**:

- **Experience or knowledge in logistics** (especially last-mile delivery) preferred but not essential
**The Company**

Our client is redefining logistics in Asia. Asia’s leading logistics technology delivery platform that is dedicated to supporting 20,000+ businesses with same day and next day deliveries. Headquartered in Hong Kong with offices in Taiwan, Singapore and Malaysia. The company connects businesses to a fleet of independent delivery agents including walkers, scooters, vans, trucks to deliver anything, anytime, anywhere at a fraction of the cost. The company comprises of a team of entrepreneurial and passionate builders.

Their investors in recent rounds of fundraising include Alibaba, Cyberport, SparkLabs, Swire Properties, the Jardine Matheson group, PChome and more. In addition to their core business of last mile delivery, the company has also launched an e-commerce & food delivery platform in 2020 to tap on their expertise in delivery services and provide consumers with unique products and exclusive promotions that come with affordable islandwide delivery fees. The platform provides both home bakers and established bakeries with online and payment support, enabling them to save time and scale their digital business faster.

**The Person**

Job responsibilities
- Utilize data to better understand delivery agents’ behavior and develop automated process to move them through the acquisition funnel
- Develop, optimize (and automate as required) logistics processes to increase operational efficiency
- Get involved with product development; leverage user feedback to design and contribute ideas to critical features which could improve delivery experience and efficiency
- Identify and resolve problems with respect to reliability and marketplace efficiency
- Maintain and enhance the quality of delivery services provided by agents and 3PL partners
- Maintain amicable relationship with delivery agents
- Able to work effectively with 3PL delivery partners
- Identify and resolve problems with respect to reliability and marketplace efficiency
- Maintain and enhance the quality of delivery services provided by the agents
- Brainstorm creatively for ideas on how best to improve the delivery network
- **Experience or knowledge in logistics** (especially last-mile delivery) preferred but not essential
- **Extremely data-driven** - any decisions made must be justified by sound data analysis
- Able to maintain operational visibility remotely after working hours if required
- Able to remain calm and composed in stressful situations
- An **enthusiastic and keen learner** who is always looking to learn more
- Embrace being in a **fast-paced environment **where you contribute directly to the goals of the company
- **A go-getter** who wants to be part of an exciting start-up journey
- **Bold and daring** - be willing to challenge industry norms and be the disruptor who brings positive change to the industry
- Proficient in **Microsoft Office** **(especially Microsoft Excel)** and **basic data tools like SQL**:

- **Singaporean only**

Kindly attention your CV to **Mr Desmond Fung Ming Siew** (EA License No.: 19C9647 | CEI Reg No.: R1104604)

**Job Types**: Full-time, Permanent

**Salary**: $30,000.00 - $66,000.00 per year

Schedule:

- Monday to Friday
Supplemental Pay:

- Yearly bonus
**Experience**:

- Last mile delivery/logistics /4PL: 1 year (preferred)