Operation/onboarding Executive

2 days ago

Singapore MAINNET DIGITAL PTE. LTD. Full time

**Job Description**:
MainNet Digital is seeking a highly organized and detail-oriented **Operations/Onboarding Executive **to support the smooth onboarding of new clients and ensure efficient operational processes.

The role involves managing the end-to-end onboarding process, ensuring compliance with regulatory requirements, and enhancing the client experience. This role will also assist with operational tasks to support the wider business functions.

**Key Responsibilities**:

- Manage the entire client onboarding process, ensuring all necessary documentation is collected and reviewed in accordance with regulatory standards.
- Conduct KYC (Know Your Customer) checks and AML (Anti-Money Laundering) procedures to ensure compliance with legal and regulatory requirements.
- Serve as the main point of contact for new clients during the onboarding process, providing clear communication and support.
- Coordinate with internal departments such as compliance, legal, and operations to ensure a smooth onboarding experience for clients.
- Develop and implement efficient onboarding workflows and processes, improving turnaround times and enhancing client satisfaction.
- Maintain accurate records of onboarding activities, client documentation, and compliance checks in accordance with company policies.
- Assist in operational tasks such as data entry, record keeping, and liaising with service providers to ensure efficient fund management processes.
- Identify and troubleshoot issues related to onboarding or operations, working collaboratively to implement solutions.
- Support the Operations Manager in day-to-day operational tasks, including preparing reports and processing transactions.
- Stay informed about regulatory changes and industry best practices to ensure that the onboarding process remains compliant and efficient.

**Key Requirements**:

- Bachelor’s degree in Business, Finance, or a related field.
- 2+ years of experience in client onboarding, operations, or a similar role within financial services, fintech, or asset management.
- Strong understanding of KYC, AML, and other regulatory requirements related to client onboarding.
- Excellent organizational skills, with the ability to manage multiple tasks and prioritize effectively.
- Strong communication and interpersonal skills, with the ability to build and maintain client relationships.
- Detail-oriented with a focus on accuracy and compliance.
- Proficiency in Microsoft Office Suite and experience with CRM or onboarding software.

**Preferred Qualifications**:

- Experience in digital currency or blockchain-related businesses.Familiarity with global compliance standards and regulatory frameworks.

At MainNet Digital, you’ll be part of an innovative and collaborative team shaping the future of digital currency trading. This is a unique opportunity to lead product innovation at the forefront of the crypto space and contribute to a company committed to revolutionizing financial markets.

If you are passionate about digital assets, technology, and bringing visionary products to life, we would love to hear from you

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