Call Centre/customer Service Officer

Our client, one of world’s largest financial services institutions is looking for: **Customer Service Officer **Responsibilities**: - Deliver personalized service to customers in call centre on banking products and services enquiries in an effective and efficient manner - Ability to understand customers’ needs and provide appropriate solutions and...

**Call Centre / Customer Service Exp Welcome**: - **Office Hour / 5 Days Work Week (including weekends)**: - **CBD** **Responsibilities**: - Handle inbound and outbound call - Proper recording of conversation with customer in the call centre system - Achieve individual and team KPI set by the management - Maintain a positive and helpful approach in...

**Call Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Provided**: - **Able to work on Weekend** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal...

**Call Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Will Be Provided**: - **5 Days / Office Hour / Able to work on Weekend** **Responsibilities**: - Handle inbound calls - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all customers - Ad hoc...

Description Handles calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services. Respond to customers’ queries and concerns with the aim of achieving first call resolution satisfactorily. Depending on the projects assigned, candidates may be required to perform cross...

**Call Centre / Customer Service Exp**: - **Office Hour / 5 Days Work Week / Able to Work on Weekends** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful...

Customer Service Executive (Call Centre)Job Responsibilities Manage cases with the "Assist First, Verify Later" approach. Provide exceptional service with a professional attitude. Understand key clients' Operations and Billings Procedures. Coordinate cases efficiently and cost‐effectively. Move cases forward in the best interests of members and clients....

**Working location: Bendemeer** **Working hrs: Rotated shift** - To provide prompt engagement of professional medical services to fulfill the needs of our patients. **Key accountabilities**: 2. Make outbound calls to customers/ patients to finalize and close enquiries including proposal appropriate services and specialist 3. Make accurate data entry to the...

**Call Centre Exp**: - **Office Hour / 5 Days Work Week (including weekends)** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team KPI set by the management - Maintain a positive and helpful approach in interactions with all customers - Any other...

**Responsibilities**: - Reports to the team lead and contact centre manager - Assist in the documentation of operational procedures - Respond promptly to and record details of customer enquiries - Handle and resolve issues raised by customers and record details of actions taken - Escalate requests and unresolved issues to management **Requirement**: - Min...