Desktop Support End User Support Engineer

1 day ago

Singapore Rapsys Technologies Full time

Shall provide daily on-site DESKTOP management and support services (“DESKTOP Support Services”) for end-users’ End User Computing Devices (DESKTOP) which are used in the Customer’s environment with the Customer’s approval. The general scope of Desktop Support Services shall mínimally include: (a) Image build management; (b) Administration and configuration; (c) End-user account management; (d) End-user device hardening and lockdown; Requirement - EUC (Desktop) (e) Trouble-shooting and problem resolution; and (f) End-user briefings & awareness service. Shall mínimally support the following types of DESKTOP: (a) Desktops; (b) Notebooks; (c) Mobile Devices (e.g. iPad, iPhone or equivalent); (d) Video Conferencing Devices; (e) IP Telephones; (f) Printers, including multi-function devices (i.e. printers, scanners and fax devices); and (g) Other peripherals (e.g. external hard drives, mouse, smart-card readers, monitors, docking stations). Shall mínimally support the following operating systems: - Windows 7 and later versions of Windows; - Apple iOS 9.x or later versions; and - Android OS 5.x or later versions. Minimum Requirement: The Vendor shall ensure the Level 1 Desktop Support Engineer meet the following requirements: (a) Minimum one (1) year of DESKTOP Support, ICT End User Computing or Service Desk Agent experience; (b) Ability to perform the daily DESKTOP Support operations with minimum supervision; (c) Possess technical skills in supporting existing and new computing devices such as desktops, notebooks and mobile devices; (d) Possess knowledge in IT networking and LAN to troubleshoot computer problems; and (e) Possess at least one (1) of the following certifications: - Microsoft Certified Solution Associate (MCSA) Win7/Win8 or equivalent; - (ii) Microsoft Certified Technology Specialist (MCTS) in any discipline or equivalent; or - (iii) CompTIA A+ 220-801/ 220-802, CompTIA PDI+ or equivalent. The Vendor shall ensure the Level 2 DESKTOP Support Engineer meet the following requirements: (a) Minimum three (3) years of DESKTOP Support, ICT End User Computing or Service Desk Agent experience with networking and system administration background; (b) Ability to resolve incident escalated by Level 1 DESKTOP Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these **Job Types**: Full-time, Contract Contract length: 12 months Pay: $2,500.00 - $3,500.00 per month Schedule: - Night shift - Shift system **Experience**: - End user Computing: 3 years (preferred)

  • Desktop Support Engineer

    1 day ago

    Singapore Axiom Technologies Full time

    We are looking for a capable and motivated **Desktop Support Engineer** to coordinate support activities ranging from basic troubleshooting to complex systems support. This role involves **onsite/on-call assistance** to end-users within the organization’s desktop computing environment, ensuring **timely and accurate service delivery**. **Key...

  • IT Support Engineer

    3 days ago

    Singapore BIZCARE PERSONNEL SERVICES Full time

    **IT Associate Engineer (End User Support)** **Salary: $3000-$3800** **Working hours: 9am-6pm (Mon-Fri)** Responsible for technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation. **Responsibilities**: - Setup and deploy new desktop / laptop computers...

  • Desktop Support Engineer

    2 weeks ago

    Singapore Mindteck Singapore Pte Ltd Full time

    Description Overview A full-time position working at designated client site, required to provide high-quality, onsite technical and troubleshooting services covering below support activities within the required SLA time frame Responsibilities Hardware support: technical diagnosis and coordination with OEM vendors for repair of defective hardware for a...

  • IT Engineer

    5 days ago

    Singapore BIZCARE PERSONNEL SERVICES Full time

    **IT Associate Engineer (End User Support)** **Salary: $3000-$3500** **Working hours: 9am-6pm (Mon-Fri)** Responsible for technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation. **Responsibilities**: - Setup and deploy new desktop / laptop computers...

  • Desktop Engineer End User Computing

    1 day ago

    Singapore Rapsys Technologies Full time

    Job Description & Requirements **Role: Desktop Engineer - End User Computing (EUC)** **Work Location: Woodlands & Yishun** **Monthly Salary Budget: $2,800 to $3,500** **Domain: Healthcare** Shall provide daily on-site DESKTOP management and support services (“DESKTOP Support Services”) for end-users’ End UserComputing Devices (DESKTOP) which are...

  • 7104-l1 Desktop Engineer

    3 days ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $2,000 - $3,000 Per Month**Date Posted** - 12 hours agoAdditional Details **Job ID** - 56340**Job Views** - 23Roles & Responsibilities **North-East-Singapore** **Attractive Salary Package** **Company Benefits & Incentives** **Career Progression Opportunities!** **Key...

  • End-User Computing Support Engineer

    1 week ago

    Singapore SEDHA CONSULTING PTE. LTD. Full time $60,000 - $120,000 per year

    Role OverviewThe End-User Computing Support Engineer will provide day-to-day IT support services to end-users. This includes supporting computing devices, audio-visual (AV) equipment, and IT peripherals. The role requires proactive maintenance, troubleshooting, and technical assistance to ensure smooth IT operations across the organization.Key...

  • IT End-user Support Engineer

    1 week ago

    Singapore ITCAN Pte Ltd Full time

    Performed Desktop Support services to users - This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations. - Perform imaging/re-imaging - Perform asset inventories - Updates Incident records - Creates and updates work...

  • End User Support Specialist

    1 week ago

    Singapore FRONTIER FORCE TECHNOLOGY PTE LTD Full time

    As an End User Support Specialist, your primary responsibility will be to provide technical assistance and support to end users within the organization. You will play a crucial role in ensuring that employees have the necessary tools and resources to perform their job effectively and efficiently. **Responsibilities**: - Provide technical support: Respond...

  • End User Computing

    5 days ago

    Singapore Zone IT Solutions Full time

    We are seeking an experienced End User Computing (EUC) Desktop Support Consultant based in Singapore City. You will be part of a diverse and talented support team that provides IT support to a large user base organization. **Requirements**: - Minimum 2 years of experience in a full-time desktop support role. - Deployment and troubleshooting of...