UX Researcher
3 days ago
**UX Researcher (Digital)**:
**Responsibilities**
- Translate business requirements and input from cross-functional teams into UX research works.
- Work alongside the user experience and user interface design teams to translate the UX screens, prototypes into specific user testing requirements.
- Lead and manage the UX research works across Mediacorp digital products, providing guidance and direction to team members and stakeholders.
- Develop and implement research strategies that align with business objectives.
- Plan and conduct user research studies, includes but is not limited to guerrilla testing, usability testing, tree testing, card sorting, user interviews, surveys, and field studies.
- Plan and prioritise resources effectively and efficiently across project(s) based on scope of work and project goals.
- Analyze and interpret data to identify users' needs, motivations, behaviors, patterns, insights, and opportunities for improvement.
- Collaborate with product managers, designers, and developers to integrate research findings into product development processes.
- Communicate research findings and recommendations to stakeholders at all levels of the organization.
- Keep up-to-date with the latest UX research methodologies and trends.
**Requirements**:
- Bachelor's or Master’s degree in human-Computer Interaction, Psychology, or a related field.
- 3 to 5 years of experience in UX research, including at least 1-2 years in a management or leadership role.
- Strong understanding of user-centered design principles and methodologies.
- Experience planning and conducting user research studies, including moderated and unmoderated remote user testing, usability testing, A/B testing, user interviews, surveys, and field studies across different platforms on mobile devices, web, and desktop. Experience on TV platforms and with Eye-tracking technology is a plus.
- Strong analytical and problem-solving skills, with the ability to synthesize complex data and distil it into actionable insights.
- Strong knowledge of different UX metrics such as Net Promoter Score (NPS), Task success rate, Usability metrics and etc.
- Excellent communication and presentation skills, with the ability to communicate research findings and recommendations to stakeholders at all levels of the organization.
- Familiarity with UX research tools and A/B Testing tools such as Qualtrics, UserTesting, Optimal Workshop, Mixpanel, Maze, Optimisely and etc.
- Experience with agile development methodologies is a plus.
- Requisition ID: 1734- Division: Digital Products & Technology- Department: Product Development & Mgt- Employment Type: Full-Time- Function: Design- Experience: Mid-Senior Level- Education: Bachelor's Degree/Post Graduate Diploma/Profession- Location: Singapore, Singapore
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