Head of Design

Head of Design & UX Research Apply to join Wego.com as the Head of Design & UX Research. About Wego We're on a mission to help people discover the real value of travel — to inspire, to give more reasons, and to make it easy for you to go. Our company was founded in 2005 and has created well‐loved products for travelers worldwide. Today, Wego is used by millions of people every month, helping them plan and book flights, hotels, and trips seamlessly. The Opportunity We are seeking a visionary Head of Design & UX Research to lead and scale our design and research function into a world‐class organization. This role is about shaping the future of our products, driving innovation, and embedding design excellence at the core of our strategy. Responsibilities Define and champion a bold vision for design and UX research that elevates our company's competitive advantage. Partner with executive leadership to align design strategy with business goals, ensuring design and research are central to product innovation, brand identity, and customer engagement. Anticipate industry trends, emerging technologies, and shifts in user behavior to future‐prove our product experiences. Serve as a visible ambassador for design and research, positioning us as a recognized leader in customer experience. Build scalable processes, systems, and design operations that enable teams to move fast while maintaining craft excellence. Establish metrics and frameworks to measure the impact of design and UX research on product adoption, user satisfaction, and business outcomes. Create and maintain a world‐class design system that ensures consistency, quality, and brand alignment across all products and platforms. Institutionalize UX research as a core decision‐making engine across the company. Drive continuous discovery of user needs, motivations, and behaviors using advanced research methods (qualitative and quantitative). Ensure research insights translate into actionable strategies that shape product roadmaps, brand initiatives, and growth opportunities. Foster a culture of creativity, experimentation, and design‐driven innovation. Inspire and mentor designers and researchers, creating clear career paths and nurturing the next generation of design leaders. Act as the connective tissue across product, engineering, marketing, and commercial teams, ensuring design principles are integrated into every stage of development. Lead workshops, critiques, and strategic design sprints that unlock creativity and alignment across the company. Attract, retain, and develop world‐class design and research talent. Champion diversity, equity, and inclusion within the design organization, ensuring our products reflect and serve all users. Represent the design and research team at industry events, conferences, and thought‐leadership forums. Personally drive the design and research vision for mission‐critical projects and new product initiatives. Lead cross‐functional innovation sprints that push the boundaries of what's possible in our product ecosystem. Qualifications Seasoned design leader with experience scaling design and research teams in world‐class product organisations. Strategic thinker with a proven record of shaping product direction through design and research. Craft‐driven designer at heart, with a portfolio demonstrating transformative, user‐centred work. Business‐minded executive who understands how design directly drives growth, differentiation, and loyalty. Experience across platforms (Web, Mobile Web, iOS, Android) with expertise in design systems and multi‐language / multi‐market contexts. Adept with modern design and prototyping tools (Figma) and fluent in collaborating with engineering on implementation details. A thought leader with a strong presence in the design and research community. Extra Credit Experience in product‐led companies at scale, ideally with global reach. Strong visual sensibility, with ability to craft or guide high‐quality graphics, motion, and brand assets. Familiarity with front‐end and back‐end technologies to improve design‐engineering collaboration. Experience designing for international audiences, including right‐to‐left languages and culturally diverse markets. Required Experience Experience designing for international audiences, including right‐to‐left languages and culturally diverse markets. #J-18808-Ljbffr