IT Operations Analyst

2 weeks ago


Singapore ITCAN Pte Ltd Full time

Perform standard monitoring and batch tools such as TrueSight, Geneos, Splunk
- Monitor exceptions and react in accordance to Standard Operating Procedures
- Perform timely escalation to support teams to ensure alerts/exceptions are promptly managed.
- Create, assign tickets and perform escalation to relevant support for investigation
- Ensure tickets are updated with recovery actions
- Operate batch tools to support daily data processing
- Monitor batch flow and exceptions, and perform timely escalation for investigation
- Perform change request, batch submission, backup, recovery, restart functions
- Perform timely health checks on various bank platforms such as AS400, Mainframe, etc.,
- Ensure exceptions are escalated promptly for investigation and recovery
- Manage printing and distribution

**Job Types**: Full-time, Permanent, Contract

**Salary**: $4,000.00 - $5,500.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift
- Flexible hours
- Monday to Friday



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