OPERATIONAL FUNCTIONAL ANALYST

5 hours ago


Singapore OPUS IT SERVICES PTE LTD Full time

Roles & Responsibilities Strong experience in leading application operations and production support for modernisation systems. Hands-on expertise with COBOL and Java-based applications and operational readiness for modernisation projects. Solid knowledge of AWS services, monitoring tools, and ITIL processes (incident, problem, change management). Support the transition and operational readiness activities for the modernisation project (COBOL → Java backend, React frontend). Assist in defining and maintaining operational processes, including monitoring, alerting, escalation procedures, and support documentation. Work with Business Analysts, developers, and infrastructure teams to troubleshoot production issues, perform root cause analysis, and resolve defects. Contribute to cutover preparation and knowledge



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